호텔 르 베르사이유(Hotel le Versailles)

I left after 3 hours. Bathroom and room wasn’t clean, not happy… money was essentially thrown in the garbage

The hot tub and pool area were dirty. The floor around the pool has mold and the hot tub walls had a dirt film. The young lady that greeted us looked like she didn’t want to be there and did not tell us anything about the services. We didn’t know we had to leave the towels outside our door, the cleaning crew does not go in your room to change them. There is no bath rug. It’s floating floor in the room and there is no entryway rug so when you walk in with winter boots the floor is wet, you have to wipe it down with towels. I get this is a more affordable hotel for the area but it could be cleaner.

For the price the hotel is a good bargain. Clean, proximity to the ski resorts, shopping and dinning is all great. A couple small things that were weird: 1)the key cards had a habit of becoming deprogrammed at a very high frequency to the point you needed to check every time you left the room to make sure it was still working and 2) the TV in our room never worked. When checking in overheard another couple at the front desk asking about the TV. When ours wasn’t working as well I asked the front desk about it to get a bit of a blown off answer about it.I get the feeling the TV’s are hit and miss and the staff have all but given up on the issue. The TV never did work during our stay.

Extremely rude and unhelpful staff, argued with me that I didn’t have a reservation until I showed them my ******* receipt. No towels in the room, extremely dirty room. I would avoid this hotel if you want to enjoy your stay.

A little on the oldish side but overall pretty clean. Check in was ok. Front desk employee was nice and polite.

I absolutely love staying here it’s clean and really like the pool and hot tub area staff is very friendly and helpful! It’s quite as well and love the ski hill view from the patio so beautiful

The hotel was very clean and the room very nice with an amazing view but the young lady at the front desk during our check out was very rude when answering our question.

Great stay with kids, loved the pool , clean and affordable, would definitely come back.

We booked this hotel as part of a business trip for our team. We book hundreds of stays per year for our remote teams and always have good experiences with the accommodations we choose. When our team arrived, the receptionist refused to take our company credit card because we were not present, in person. They then refused to take our staff’s company Visa’s (they’re through a debit service and do not have printed names). After speaking with them on the phone directly, they wanted nothing to do with our credit card and our reservation. Their explanation was that there is a lot of fraud. Which in this case was completely irrelevant given the team called me and I am the card owner. All this to say, they refused our business, made an already long and tiresome day worst for a credit card we provided them with. I understand this won’t affect the majority of stays at this hotel, but if they can welcome guests like this, I’m afraid to think how they would deal with more serious issues.