Hôtel & Spa Madison Saint Jean de Luz 후기

The staffs are very friendly and the spa is pretty nice!

Hotel tres agréable et très bon accueil

Top. Tres bien situé

Hôtel très bien placé. L’accueil est plutôt agréable. Notre chambre n’était pas prête à 15h et on nous a fait monter sans nous prévenir. On nous a offert un café en attendant. La chambre était propre avec une bonne literie et un me salle d’eau confortable. Le petit déjeuner était très bon. Cela dit j’ai l’impression qu’il y avait un peu un sous effectif. Le service au niveau du café de l’hôtel mériterait d’être un peu plus pro. Le coin piscine et spa est appréciable. Bon séjour dans l’ensemble !

Très bon buffet de petit-déjeuner. Espace piscine et spa agréable et reposant.

Una experiencia muy agradable, la verdad que todo muy bien. Repetiremos

Bien,

Nice hotel in great location. Staff very friendly and helpful and bar vey relaxing. Room was small but well equipped with a fantastic shower. No lift available at the moment so check if you have mobility issues. Car parking is nearby. Would definitely return.

A very comfortable hotel, lovely decoration throughout. Great helpful staff . Fabulous room with quality fittings and very nice linen and bedding. Comfortable bed also nice extras , slippers and bath robes. Very good value, would not hesitate to recommend.

I highly recommend Hotel Madison. When we visited Saint-Jean de Luz a few years ago, we stayed at Hélianthal Thalazur, but we enjoyed Hotel Madison more. The small size and friendly staff made for a more personal and welcoming experience. We upgraded one room size, and found the room and bed to be large and comfortable. Hélianthal Thalazur has a large spa area with various pools, but there were a lot of people there, and figuring out the rules and processes was impersonal and a little unpleasant. Hotel Madison has a small but lovely hot tub, pool, sauna and workout area, limited to 10 people at a time. They also have a massage room and can schedule various spa services. I didn't want any of that, but if I did, I'd see if Hotel Madison could schedule what I wanted before I went to Hélianthal for the spa program. We enjoyed breakfast and coffee in the Hotel Madison bar, and a cheese and charcuterie plate with a glass of wine in the evening.

We had three nights in one of their large rooms on the top floor with a nice view over rooftops to the bay. The hotel is in a good location for St Jean de Luz. The car parking as others have reported is very tight. I was glad I wasn’t parking the car. The room was spacious but for price we paid was slightly disappointing. For example when I used the lovely free standing bath I had to rinse dust out before I could run the bath. There was dust to the side of the bed. Water is only provided on night one. Breakfast was fine. When we tried to use the spa (we had not been given any information about this) we found the sauna wasn’t working. The pool was on the cool side so we didn’t get to use these facilities. The lift broke twice during our stay including on the morning of our departure. So we had to carry all luggage from the top floor. I’m contrasting this hotel with the other two four star hotels we stayed in for a similar price during this stay in France. Elsewhere we received warm welcomes. For example we were taken to their spa and shown how to use the facilities and we were asked if they could help with restaurants and local places of interest. The service here amounted to giving us our room key, the car park pass and asking if we wanted breakfast. That’s ok however at our other hotels the service it was excellent and I was disappointed with the reception and welcome here. The receptionist on duty as we left did provide us with take away coffees which was a lovely unexpected touch and was welcome.

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Séjour très agréable, hôtel avec du charme , belle prestation spa. Literie très confortable. Spéciale dédicace à Tom employé de l hôtel qui m’a très gentiment aidé à changer mon pneu crevé sous la pluie ! Petit message à la Direction : Tom est un employé très professionnel et très serviable, il concourt très largement à la prestation de qualité que propose votre établissement. Les éléments de valeur en entreprise étant de plus en plus rares , je vous recommande vivement de Choyer votre employé en considérant comme légitime une augmentation de salaire, prochainement négociée ;) Bien à vous Christophe P

Nous avons adorés notre séjour à l'Hôtel Madison. Les chambres (prestige et standard), l’accueil et le petit déjeuner sont tops. Tous le personnel est très gentil et à l'écoute. L’hôtel est dans le centre ville et à 2 pas de la plage. Nous reviendrons !