햄프턴 인 세인트 어거스틴 I-95(Hampton Inn St. Augustine-I-95)

Overall, the hotel is great. I did find half of a pill, looks like an aspirin tablet, on the floor. Not a good thing when bringing two dogs with you. Also did not like that ******* did not tell me about the $50 pet fee in advance. The deserted property (business) next door seemed like a semi-unsafe lot. Looks like the ditch and wooded area just around it was a haven for the homeless. Makes you wonder if anyone was going to jump out at you. But inside the hotel, the front desk staff, the morning breakfast, the quietness, all were great. Seemed like most of the employees did not understand English, but we made due. Other visitors were a good group of people too.

Just a place to rest our heads after a long day of driving. Staff was great and we had no issues. The place has lots of maintenance issues that need addressed. The toilet in our room ran all night. The flapper valve needed to be replaced.

Our biggest mistake was not reading the reviews first. This hotel is old and not taken care of. Our room smelled so heavily of moisture and mold it was sickening. It also had not been cleaned. Hair and half empty water bottles left. Shame on Hampton Inn for allowing people to pay for this!!!

Nice clean hotel with a decent breakfast. Front desk was a little disorganized, but friendly. Great for a one night stop along a drive on I-95.

We enjoyed out stay. The staff was friendly and informative, and very professional and prompt. The breakfast and coffee was superb. The only issue I had was the pet fee which was not listed on the website nor *******, yet it says the hotel is pet friendly I was charged $40 per night for my 2 little dogs. The price of the hotel per night would have been well able to cover any pet fee, plus they put a $50 hold on my credit card to cover incidentals. Geez. That was excessive. I did tell the front desk that had I known about the pet fee I would have picked another hotel, but at that moment in time when I arrived I was not prepared to look for another hotel. Maybe they know that up front, who knows.

staff at reception was outstanding. however, the hotel's room key machine was out of order (lightening strike), so staff had to walk each guest to his or her room to open the room door for the guest, so of course there was a wait.... then the fire alarm went off for a while (luckily it was a false alarm triggered by...out of order ac unit?)..... then the toilet in our room backed up, fortunately another guest helped us fixing that.... so.....overall, it was dramatic but staff was doing her best and she deserved a bonus

Stayed 4 nights & the room was only made up once- had to go down to get clean towels & a cotton blanket. The shower & bathroom in general needs updating. The light & loud fan in the bathroom had to stay on together/ same switch. I always try to stay at Hampton Inns & this one was the worst.

I need to ask for cleanimg my room, the housekeeping answer to me " that is not my area. I went to the front desk, and the receptionists told me, " every day you need to request, to clean your room, now the housekeeper only can give you towels"....was terrible, never hapen in the last 20 years I stay at Hampton inn...

the hotel employees were extremely nice and helpful Genie went overboard to make our stay more pleasant