더 시티즌 호텔 오토그래프 컬렉션(The Citizen Hotel, Autograph Collection)

우리는 체크인한 날 뜨거운 물이 없었고 체크아웃하는 날 내내 물이 없었습니다. 프론트 데스크에 전화했는데 집에 돌아왔을 때 불편을 끼쳐 무료 아침 식사를 제공합니다. 우리 카드는 그들이 제공한 "아침 식사"로 변경되었습니다. !"

체크인하는 동안 시스템이 다운되어 사람들은 방에 들어가기 전에 짐을 들고 몇 시간 동안 로비에서 기다려야 했습니다. 체크인 후 게스트 서비스에 전화를 걸어 여분의 수건을 요청했지만 그들은 전화를 받지 않았고 아래층으로 내려가 요청한 다음 수건을 받지 못했습니다. 샤워 물이 차가웠고 호텔은 가장 바쁜 주말에 문제가 있었습니다. 마지막으로 마라톤에서 돌아온 후 방 열쇠가 비활성화되어 체크아웃을 위해 고쳐야 했습니다. 고급 호텔로 추정되는 호텔에서의 끔찍한 경험.

The hotel and its staff are perfect. It’s beautiful and well kept. The staff are incredibly sweet and everyone was very attentive. The restaurant is beautiful and the food, amazing. Bravo

Loved this property, the decor and sophistication was great! Prosecco upon arrival made it feel like a vacation :). Only downside was the $50 parking, which seems obsurd for one night.

The hotel is right across from a pretty gnarly park and over all the rooms are really loud if you are facing Jay or 10th street since there is a night club there as well.

The hotel itself idle fine and there were no issues with the actual room, but I was charged for valet parking and I never parked a car with the hotel or had any conversations with anyone about parking my car.

Ok hotel. First room we had, the carpet was wet. We moved to another room, not too much empathy on the inconvenience. They didn’t give us all the vip info from *******, I had to ask. The coffee was empty Sunday morning, but the person did offer to get some. Again, they had some opportunities to provide good service and just didn’t recognize them. Not a bad place at all, but underwhelmed considering price and how they market themselves. Location is the primary reason to stay here if you are going to events at the arena.

Convenient location. Easy walk to the arena and. Couple of blocks away from restaurants and bars. The property was noisy. The grill of the AC keep vibrating and the other guest keep talking loud outside the room. Nice restaurant and BAR. Staff was very friendly

The staff was wonderful. The room was very clean and organized. There was toilet paper in the toilet upon our arrival, but that didn't ruin our stay. We just flushed it! Would stay there again.