I was very unhappy when I arrived and checked in, to my 1-queen studio w kitchenette, to find only a full-size bed. This hotel advertises full-sized beds as queen-size. I measured the bed wit my iPhone measuring app to verify it was not just my eyes playing tricks on me. Not cool!
I previously stayed in a double queen room at this same location and was very happy with that room. The beds were true to size queens and the double queen and very comfortable. This was a less expensive room then the studio mentioned above. Had I known what the studio was going to be like, I would have opted for the less expensive double queen.
Immediately upon seeing the studio I called the front desk and expressed that I was not happy with the studio. They would not allow me to switch rooms to the less expensive double queen, which their website showed available units, but did offer me a full refund. Still, the refund took over a week to reflect back to my bank, I had to go through the trouble of finding another hotel last minute, and I had to spend extra money I wasn’t planning to spend. This would have been easily avoidable if Motel 6 had just provided what they advertised.
번역