A Hoteli - Hotel Sloboda

As a heavy consumer of hotels and their services, I recently had the misfortune of staying at Hotel Sloboda in Sabac, Serbia. The misfortune started almost instantly, their advertised adress is Trg Sabackih zrtava bb, Sabac 15000, but in point of fact the main reception and car park is actually on Kneza Milosa in Sabac some 1500m away in sat nav terms. Upon arrival the security barriers to the carpark didn't work nor did they for the entire stay (bearing in mind this is a 4 star hotel according to marketing litrature). At reception I was asked to pay for the entire stay immediately, and advised as to the location of my room, with no assistance with my luggage. When I arrived at my room it was substantially smaller than expected and the window closed which surprised me as covid practise suggests windows be left open to allow any virus to escape from a confined spaces. The bathroom was cold and the bathroom radiator was inadequate to heat the room. As I was there in a working cappacity, I was surprised at the lack of plugs in the room to connect my equipment coupled with the lack of availability of an ethernet connection. While working I ordered room service, the the food was ok, I was abhored at the waiters insistance entering the room to deliver the food, again good practice in a covid situation should have been for the food to be delivered to the room, the waiter to step back and for me to bring the food into the room while the window was open and this was the first day. You won't be surprised that much of what is described took place an all of the preceeding days.My overall thoughts of the hotel aren't particularly good, and would add if like me your not a tourist but a working professional I would avoid this this gruops hotels as they're not equipped to cater for people like us, their covid safe practices leave a lot for improvement, they don't have enough staff that fluently speak English and more importantly their marketing is better than the services received. This essentially is a 4 star hotel with 2 star service. I hope you've found my critique usefull

I love the service, staff, food, cleanliness, wellness center, massage, entertainment. It is very close to everything especially Kafane (Taverns with music). I love Mali Balkan Thomaslav I Milos are the best waiters. The beer from Valjevo is awesome. thanks Petar

Stayed here 4 nights for business reasons. Good location and clean! Breakfast is ok. Would return if back in the Sabac region. Nice little town , but not exciting. Rooms are ok , but there is some feedback. Shower is not very well working. Toilet needs attention. Airco is sticking on 24 degrees whatever you try. This could easily lead to a 3 star rating.