햄프턴 인 포츠머스 센트럴(Hampton Inn Portsmouth Central)

The service and amenities were great! Very clean hotel. The hotel is in a great location.

Enroute to a different destination

Came for a group getaway to Portsmouth. The hotel was clean and a quick 8 minute Uber to downtown. The coffee was always fresh and the cookies were delicious!

The total system had gone down at check-in time but the check-in was still seamless. Very pleasant front desk

"The front desk lacks manners and struggles with customer service. The staff often intrudes into guests' personal matters and asks inappropriate questions. The rooms are in dire need of updating, and the phone in our room was not working. The older lady at the front desk was intrusive and gave orders to our children. The overall atmosphere of the property is unwelcoming and not family-friendly. If you have kids and want to use the pool, this is not the place for you."

The front desk person when I checked in on Monday, March 4, 2024 was absolutely superb. She had a lot going on between technical issues with her login as well as customers. She handled it all with superior Grace and was a pleasure. She should definitely be given some kind of recognition!

Area around the property has some homelessness. Property was clean looking upon arriving in the lobby. Front desk agent was average. There was a lack of towels in the pool area in the middle of the afternoon. The room was a decent size. The room its self was found to be fairly clean. The bathroom had lots of hair in tub. We went in the breakfast area in the morning. The food offerings were decent, but the breakfast area and lobby where so hot that is was making us sick. I feel the property could work on improving cleanliness.

The staff was amazing. Room and entire hotel was immaculate. Breakfast was delicious. All stores next to hotel were closed. No restaurants close by. Walked about 8 min to Job Lot and trash, nips were all over the area. It was dirty but not the hotels property.

I love the easy check in process, the hotel was spotless, staff was so kind and helpful, they offer happy hour drinks (free for the kids), lots of parking close to the door, easy access to done local restaurants