시크레스트 비치 호텔

This hotel was booked for my team, who were handling a project in the area. We checked in late, to rooms where absolutely nothing worked. The beds were twin beds and the rooms are very small you can hardly walk in the room. There were roches in rooms, in the pool and all over. The ac did not work in over 9 of the rooms that were booked and in some cases we were offered fan that were rusting and dilapidated to cool the room. The front desk agent, Kennisha, had an attitude, as we were inconveniencing her and her shift was up and she wanted to go home. I had to insist that she did whatever was necessary to make my team comfortable. WORST EXPERIENCE EVER.

I was booked into this place last minute after my reservation was cancelled at Draxhall because I didn’t call 72 hours in advance to confirm! Upon arriving at this property the first red flag was that there was no security present! I asked to see the villa before I checked in, as soon as she opened the door I was greeted by an unpleasant smell! The bed linens were stained and looked dirty! Of Course I demanded a refund which I was told I wouldn’t get because they have a 48 hour cancellation policy! After fighting with the manager he finally refunded me for one night and the rest they kept! Do not stay here it’s terrible!

Breakfast was very good. The room was dated and needs refurbishing. The was an infestation of ants in the room. Air con was very old. Staff were very pleasant. Toilet seat was stained on the lid and seat. Shower very narrow to manoeuvre. Pool area was ok. No mini fridge or iron in the rooms.

Great family owned property. Great location.