Franklyn D Resort & Spa All Inclusive

Beautiful grounds, amazing nanny service. The place was not busy the first few days of our stay and services and entertainment were lacking as a result, which we were not informed of prior to our stay. Also the Internet service was terrible.

Authentic Jamaican experience....staff and food were excellent. Hotel could definitely use some fixing up...but a great place for relaxing

The hotel has a beautiful architecture, the rooms are spacious and have very comfortable beds! The food is awesome, authentic jamaican cuisine. I loved my gin and tonics. The stay includes a lot of fun and entertaining activities, like boat rides, snorkeling an fishing. All the staff is attentive and eager to assist you. I was traveling on my own and felt safe during my whole stay. Perhaps the property needs a little bit of fixing but all around I rather stay here than at a big chain hotel

This is definitely a family-oriented resort, esp for young children. Good food & drink, lots of fresh seafood & Jamaican fare. Staff is attentive and helpful. Liked that it is a smaller place; not large place with loud crowds. Enjoyed the activities incl. beach volleyball, glass bottom boat, beach access, ocean kayak, fresh water pool, sun loungers. Front office arranged safe & excellent quality transportation to Dunn's River Falls. Only downside was that wifi signal not strong and drops frequently. Overall, an excellent stay.

The property was OK..there are a few concerns that was voiced and the management i addressed was very dismissive...I am a vivid Traveller and certain areas needs improvement. Wonderful activities for children!

Enjoyed our time here very much. The staff were wonderful, friendly, attentive and caring. There is always something to do for adults and kids. Highly recommend this property to families who want a safe place with the option to leave their children with other children and have caring adults watch them while you go relax or play. The spa services are fantastic too!

We had an enjoyable stay but it did have some bumps along the way...Our hot water failed multiple times and was never properly fixed. We were giving our baby a bath when we suddenly had no hot water, and maintenance, after their own review, could only tell us a plumber was coming the next day, which never happened. The water was never fixed. Also, the baby mattress we were provided with originally was moldy and stained. We requested a new one which was clean so they did fix that but why give out a clearly stained one to begin with? The rooms themselves were nice and larger than expected. The nanny service was fantastic - ours was friendly, followed directions very well, and was always very pleasant and good with our kids. The staff overall at the resort was excellent. The food was good, though a bit redundant at the buffet. There were several areas still under a bit of construction that i think should be blocked off better since it's a family-oriented resort. Our stay was good overall despite some of the hardships.

Food was not good, roaches, black mold. Everything stops at 5pm. Feel we were mislead on the resort. If you wanted to snorkel that was extra money. Stayed the one night and got our refund.

Hotel not 5 star @ all. Property needs to be upgraded, change the entrance gate, needs to be exterminated had ants, roaches & even lizard inside the rooms that I was staying into. Most of all when tourists goes there we needs to feel welcome @ first entering there. Overall some of the staffs was was good & food was great 👍. I was going to changed hotel like other tourists that came there within 24-48 hours. The reviews wasn’t true. Another thing was very good for families with children 💯 the nannies was great ❤️🙌