라플란드 호텔 베어스 로지

房間比較陳舊，設施也陳舊，服務很好，早餐不錯，就是離市中心遠，不方便

이 리뷰는 TUI와 호텔에 대한 두 부분으로 나뉩니다. 여기는 트립 어드바이저이고 실제로는 호텔에 대한 리뷰만 나와야 하지만 TUI에 대해서도 알아보고 무엇을 할 수 있을지도 알아보는 것이 유용할 것 같아서 올립니다! 호텔 리뷰는 아래에 있습니다. TUI 이 TUI 리뷰는 Bears Lodge - Winter Wonderland Hotel에 머무는 사람들을 위해 특별히 작성되었습니다. 다른 곳에 머무르면 다를 수 있으므로 이 점을 언급합니다. 이 호텔은 정말 외딴 곳에 있어서 활동 등에 영향을 미칠 수 있습니다. 체크인: 맨체스터 공항은 훌륭했고, 크리스마스 음악이 흐르고, 엘프가 기내에서 환영해 주었으며 축제 사진 촬영 기회도 있었습니다. 비행: 3시간, 훌륭했고, 크리스마스 캐럴을 부르고, 아이들을 위한 색칠 대회가 있었습니다. 로바니에미 도착: 엘프가 마중 나와서 버스로 재빨리 안내해 주었습니다. 스노우 기어: 호텔로 가는 길에 창고에 들러 스노우 기어를 받으세요. 부츠, 양말, 장갑, 스노우 슈트가 제공됩니다. 모든 장비가 정말 좋았고, 내내 정말 따뜻하게 지냈습니다(-15도). 우리는 모자, 장갑, 양말을 가지고 있었지만 모두 훌륭했습니다. 프로세스도 매우 빠르고, 매우 효율적으로 간헐적으로 진행되었습니다.(호텔에 대한 리뷰는 별도로 진행하므로 이 시점에서 TUI에 대해 계속 이야기하겠습니다.) 의사소통: 이상한 일이라고 생각하지만, 특히 나쁘고 혼란스럽고 심지어 의도적으로 그런 것 같습니다(나중에 설명). 우리는 모두 여행 일정을 받지만, 정말 모호하고 구체적인 내용이 없습니다. 예를 들어, 장소에 머무는 시간, 여행 기간, 여행 장소(산타 마을 등)... 자세한 내용은 나중에 설명하겠습니다. 호텔 도착: 오후 2시경에 도착했는데 체크인은 오후 4시입니다. TUI 담당자가 그냥 돌아다니고 계획이 무엇인지, 저녁 식사는 언제인지 등에 대해 약간 모호한 상태이기 때문에 다소 이상합니다. 모든 정보는 호텔 게시판에 있으므로 찾기 쉽습니다. 이 시점에서 우리는 눈 장비를 착용하고 TUI Excursions 채팅에 체크인할 수 있을 때까지 눈 속에서 잠시 놀았습니다.도착 후 약 1시간 후에 견학 상품을 판매하는 부분입니다.이 부분은 제가 가장 짜증나는 부분인데, 이 시점에서는 아직 시식 일에 무엇이 포함되는지 정확히 모르기 때문에 결정하기가 조금 까다로웠습니다.(아래 3일차 부분에서 자세히 설명)... 그럼 숙박에 대한 자세한 내용을 알려드리겠습니다.1일차: 도착(위에서 설명, 저녁 식사 및 엔터테인먼트는 호텔 리뷰 부분에서 설명) 2일차: 시식 일 세부 정보 시작 ~오전 9시 45분(비행기에 따라 시간이 할당됨, 아래에서 자세히 설명) 허스키 라이드: 5/5 버스가 도착하여 허스키 라이드를 위해 숲으로 이동합니다.약 2분 정도 걸리지만 정말 좋았습니다. 스노 모빌: 4/5 그다음 숲을 통과하는 스노 모빌을 타세요. 정말 훌륭했습니다. 풍경이 놀랍고 마지막은 약 5분입니다. 산타: 5/5 그런 다음 숲 속의 작은 오두막에 도착합니다. 여기서 산타를 만납니다. 정말 훌륭했고 우리 딸아이는 정말 좋아했습니다. 우리는 들어가는 길에 엘프에게 크리스마스 목록을 몰래 가져갔고 산타가 그녀에게 정확히 그녀의 그리스도를 보여줬을 때 그녀는 놀랐습니다.

Thank you everyone at the hotel! All the staff were incredibly kind and helpful. I actually made a note of everyone I wanted to thank individually here on TripAdvisor, but unfortunately, I lost it. We booked a cabin with an en suite sauna, and it was wonderful. The cabin had a fireplace that kept us warm and cozy, the beds were very comfortable, and the view was absolutely perfect. Both breakfast and dinner were excellent—we especially loved the cheese soup, it was unforgettable! We also tried the private sauna and the ice hole experience—never felt more alive! Thank you again to everyone for making our stay so special.

We travelled to Bears lodge at the start of December, however like many I was sat in Tui the day before we travelled in tears due to the snow melting. We flew just after 6am from Bristol so it was a very long day for our small children. We arrived at the hotel to what I can only describe as chaos. Lots of people arriving at the same time all crammed in a very small space. Luckily after queuing for half an hour we were told our lodge was actually ready early. The lodges are in the most beautiful location and were spotless. We had a small kitchenette which was handy for preparing snacks for the children. I couldn’t fault it at all. My main gripe was the food. It was poor. As a vegetarian one night the only option was soup as dishes were not replenished (even if you asked). I asked for some bread to accompany my soup and after 45 minutes gave up. I have a very fussy 4 year old who hardly ate a thing the whole time we were there. When I asked if there was something else she could have I was told a blunt ‘no’. The reason I asked as a previous reviewer said the staff accommodated a fellow fussy child. One night the chips were so overcooked they were not even edible. The festive finale however was lovely (just no veggie gravy but that’s fine) I had a carrot gratin which was really tasty. Waiting staff were rude, dismissive and muttered under their breath. I always treat others as I wish to be treated so always act in a polite way so I found it rather odd that they were so rude at times. We did a walk around the lake in daylight and in the dark and toasted marshmallows by the lake. We spent a day sledging down onto the lake which was so much fun. We also ventured out to SCV, very commercialised but ticked the boxes for our little ones (reindeers, Mrs Claus, sending postcards to family). All in all an amazing trip and amazing memories for our children. Special thanks to the lovely handyman/groundsman who despite limited English was so friendly and helpful.

We’ve just returned from a 3 night stay at Bears Lodge (Winter Wonderland) with TUI. I’d read some mixed reviews so was a bit apprehensive, but can honestly say our stay was just magical from start to finish. The hotel itself is set round a frozen lake within a forest. The scenery was spectacular and it was very cosy at night with twinkly fairy lights outside. We stayed in a log cabin complete with log fire and sauna. The cabin was so warm and cosy and very clean. I really wouldn’t call it basic like some of the reviews I’d read. My children (and us!) enjoyed tobogganing down the hill onto the frozen lake. We also really enjoyed the food. Again, some of the reviews had said the food wasn’t the best, but it was honestly so good… really tasty and lots of different options, including plenty of options for gluten free people (like me). Breakfast was also delicious, again with lots of options including full English, continental, porridge and different types of homemade bread. The Tui day was absolutely amazing… one of the best days of my life! We did so much in the day (husky ride, Santa visit, reindeer visit / talk, ginger bread decorating, elf school) and it was extremely well organised. The snowmobile ride to see Santa made me quite emotional. The secluded location made it feel very special and intimate. I snuck my children’s letters to Santa to the elf who greeted us outside his cabin and Santa welcomed them in by name. There was also a good balance between outdoor/indoor activities so we weren’t out in the cold for too long. The elves and the reps made the day really fun. My children really enjoyed playing in the snow with them. I’m so pleased I booked Bears Lodge with Tui. It exceeded our expectations and I can’t really find the words to say how wonderful it was. Just pure magic!

We brought our Granddaughters (aged 5 & 7) here and their mum and dad for a 3 night stay. We booked through TUI, as we wanted everything taken care of from start to finish. I have to say the holiday reps at the Lodge were superb from start to finish. Nothing was too much trouble and they made it magical for the children that were there. They put on a Christmas show on the last night which was great for the kids. Many memories were made over those few days, and we got to see the real Santa! In our opinion Bears Lodge was perfect, great location in the middle of the forest, with a fantastic frozen lake to either walk on, or walk around. The hotel was warm, and the food was just what you needed after a full day out in the freezing temperatures. Hot soups, crusty bread, salad, chicken, salmon etc... The bedrooms were fine, dated yes, but clean and warm. A hotel where we felt comfortable whether in our snow gear normal clothes - and the Northern Lights paid us a visit on our last night! If we were going back, we would definitely stay here again.