하얏트 플레이스 오스틴/라운드 록(Hyatt Place Austin/Round Rock)

Great experience! Very helpful staff. Very good breakfast. Loved the fruit medley! Very reasonably priced.

Nice neighborhood, kind staff. The only complaint was the mattress was uncomfortable. The hotel was clean and the free breakfast was good.

Excellent hotel. We’ve stayed here the past three years, and love it. The rooms are nice and big. The showers are amazing! All around, a great hotel. I workout, and this is the best hotel gym I’ve seen. Lots of space and dumbbells.

Very nice hotel. Great breakfast buffet! Close to a variety of stores and restaurants.

First of all, the room was dirty. The linen on the bed was soiled, and it was evident that the sheets had not been changed from the prior occupant. They did give us another room, but the linen was not clean in that room either, but the floors were a little cleaner. We did go to the desk and request linen to change the bed ourselves. because no one answered the front desk the second time I called. We were also charged a $50 fee, of which we did not know about until we arrived at the Hotel. Not only did they charge my card once, but they charged my card twice for the same charge, and we only stayed one night. After speaking with the manager, Frank, he assured us that the charge was a pending charge and had not been charged to our account. I will continue to monitor it until it is removed. Overall, I was very disappointed with the room and the service we received. We were in town for my sister's funeral, and the reviews had shown this to be a decent facility. I was very disappointed with our experience here.

First the room they gave me has no bed without knowing they have some maintenance going in that room all the mattress were standing in the room then the guy at the front gave us another room which was quiet good but shower really disappoint me no water pressure .

The staff was very welcoming and accommodating. The front desk attendee/manager- Erkan and Shaina were very professional. We stayed at the property over Christmas Eve and Christmas Day, the staff tried their best to make everyone's stay comfortable while spending Christmas away from their families. One of the hotel guests showed up late for breakfast and was being rude to the hotel staff. I was impressed by Shaina's ability to handle the situation professionally and avoid altercations.

Outstanding customer service, provided by the gentleman working the front desk. His warm welcome was