머큐어 앙굴렘 호텔 드 프랑스

매우 편안하고 프론트 데스크의 소녀는 감미로운 목소리와 좋은 서비스 태도를 가지고 있으며 호텔은 매우 조용합니다.

매우 매력적인 직원, 쾌적한 객실, 구내 레스토랑. 감사합니다. 즐거운 휴일 보내세요 🎈

Muy cómodo y bien ubicado súper atentos

최근 리노베이션으로 인해 호텔 전체에 페인트 냄새가 강했습니다. 객실 전화가 작동하지 않았습니다(금요일 저녁에는 기술자가 없다고 들었습니다). 욕실의 물티슈 상자가 비어 있었고(나중에 수리했습니다) 작업대 중 일부는 먼지가 묻어 있었습니다. TV 작동에 대한 설명이 없었습니다(나중에 수리했습니다). 긴 도로 여행이었기 때문에 더 나은 것을 기대합니다. 긍정적인 측면에서 아침 식사는 훌륭했습니다. 직원들이 로봇처럼 들리지 않도록 훈련시켜 주시겠습니까! 귀하의 손님은 귀하의 시설에 머물기 위해 적지 않은 금액을 지불하는 인간입니다. 감사합니다.

Great hotel in the city center. Great breakfast and location, book your room with the silent garden view. Hotel is offering a 4+ * Luxury and high quality materials, Parking is available within the hotel garage. Late check in and early check out available on demand

It's a joy to stay in an older hotel with character that is taking real steps to maintain and perhaps upgrade their four star status. On this 5 week trip we have stayed in a number of "4 star hotels" that just didn't deserve the rating. First and foremost, as with most Mercure hotels, the staff is exemplary. We checked in the afternoon before a big party. The front desk manager assigned us a Prestige Room at the far end of the second floor, essentially guaranteeing us a quiet night's rest. The hotel is int he process of redoing the HVAC system. We were quite cold in our room and couldn't adjust the temperature. She brought us a portable heater which definitely helped on two chilly nights. Our large room was immaculate. The only criticism a shortage of hangars (corrected) and poor lighting in the bathroom, somewhat compensated by a large window, at least in daylight. We have suffered through a lot of mediocre breakfasts this trip. Praise to the hotel for having very good quality orange juice and coffee, two things that have disappointed us in many establishments. The rest of the breakfast buffet was somewhat standard. Why do so many places, including this one, offer fine scrambled eggs, but left to cool to room temperature? The public areas and courtyard confirm that this hotel has some history. Its location is ideal, and the large underground garage is a significant plus. We enjoyed Angouleme and would be happy to stay here again.