홀리데이 인 익스프레스 & 스위트 벨 버논(Holiday Inn Express & Suites Belle Vernon)

Well we are traveling across the country and we decided to stop and sleep and my debit card was charged 3 separate times.

Night out with hubs just to get away just him and I before we welcome our child

Clean cozy and comfortable quiet and very close to stores. Very friendly employees

The staff was excellent, courteous, friendly and helpful. Breakfast was ok, same thing everyday, limited choices, didn't like the coffee, etc. Bed was comfortable but room needed a thorough cleaning and a couple lights had burned out bulbs. Overall ok but staff made up for hotel shortcomings.

The internet password wouldn’t work and neither did the phone in the room. The breakfast was great, parking and check in process was easy. The bed was comfortable, bathroom was clean with good water pressure

Staff was great. Breakfast was good. Area is safe. Limited dining options. Hotel needs an upgrade. Furniture is old compared to other holiday express locations. Had to change sheets as there were stains.

Friendly recieptionist right off the bat! Loved her! Checked in quickly and received our special requests. Room was clean and roomy for 2 adults and a 17 year old. However, the swing lock on the door was broken, the exhaust fan in the bathroom was broken, and the beds were hard as could be. You could even hear the springs screeching when you went to lay down. There was also no clock in our room and not enough charging stations for 3 people with all of our devices. The breakfast buffet had many choices. The egg and cheese omelet was surprisingly good! However, the pancake machine was on the fritz, " as usual" as the attendant said! Ugg. The Snack store, Open 24 hours, was less than to be desired, with little to choose from. But, the prices were very reasonable. Would stay here again if I had to because of location and customer service. But, I would make sure the room was up to par!

My room was a mess. Stains on the carpets and bed linens, cracks in the walls and ceiling, dust on almost every surface and whatever surfaces weren’t dusty were smeared with cleaning product. Half the lights in my room didn’t work and the fire alarm was hanging off the ceiling. Beds were made so messily that I wasn’t sure they had even been washed and replaced since the last person stayed there. I don’t expect everything to be perfect and I try to be understanding when things aren’t as expected, but the whole place felt pretty gross and I won’t be staying there again.

Front desk attendant was quick and efficient in getting us into our room. It had been a long day in the car and everyone was very tired. She was empathetic.