Capitals Luxury Rivers

Lovely hotel , great location the only feedback is to provide check in details throughly . Only communication was via what’s app however did now this till we were in our room. There was no name on key at reception desk. Other than that the room was awesome and location was great to all sites

The name is a misnomer. It is not a hotel and it is not luxury. The is no service, stains on bedding, worn towels, scuff marks all over the walls. Bedding not changed for 4 days so I do not know how they can say luxury. It is a room. Other minor issues. The location is excellent and the bed was comfortable.

Loved the hotel and it’s location but not having a physical person on the property caused some difficulty. The main door was not left unlocked as stated it would be. We had to wait until another guest was going in. And the safe in our room was locked and I asked someone to come open it and that never happened.

Perfect location. 10 min walking distance to major attractions. Clean and comfortable room

After checking in informed via text the contact person that due to unforseen circumstances from Delta Airline we needed to cut our stay one day short. From then on everything went wrong. At some point I had to ask the owner his intervention as it appeared it was impossible to make myself understood. We finally came to an understanding. I think the problem is that all contacts are via text. No human contact. Texts can be easily miscontrued specially if one has no command of written english and does not understand who the client is.

Friendly and helpful staff, nice room.

wonderful experience in the heart of Rome!

Unterkunft niemals zu empfehlen, haben zwei Mal über 2 Stunden vor verschlossenen Türen gewartet, da der Inhaber nicht erreichbar war und es keine funktionierende Chipkarte gab - habe so etwas noch nie erlebt. Auch von ********** traurig dass solche Unterkünfte überhaupt auf dieser Seite sein dürfen. Werde nie wieder kommen auch aufgrund der Unfreundlichkeit und fehlendem Interesse an den Gästen. Nachdem wir 4h vor geschlossenen Türen am ersten Tag gewartet haben, haben wir uns entschlossen das Hotel selbstständig zu verlassen, da dies vor allem bei einem kurzen Urlaub alles zerstört.

sauber, funktionell, sicher, schönes luxuriöses Zimmer praktischer kontaktloser Check-in und Check-out