더 인 앳 더 스패니시 스텝 스몰 럭셔리 호텔(The Inn at the Spanish Steps)

Room was in a separate building and was like a very small apartment. Location couldn’t be better though. It was in the best location posible with everything walking distance.

Traumhaft gelegen! Sehr sehr freundliches Personal!

It is amazing stay and good location

Room & staff were amazing! They upgraded our room upon arrival and I could not asked for a beautiful room. We will be back - I highly recommend staying here!

Apartment separate from hotel. Two blocks in the rain! Room was very nice but inconvenient. Thirty eight steep steps to the room with no elevator!

The pictures they show you on the website is misleading. I was expecting to get a hotel but ended up in an overpriced airbnb. I don’t recommend it, the night we were there we had a leaking toilet from the room above us and the issue stayed unresolved. All the staff did was place a towel on the floor of the leaking site and no other word was said about it. This shouldn’t be advertised as a hotel, it wasn’t what I was expecting. When I asked about it I was surprised to be told in a rude manner, you get what you get. So if he right and you want to be treated poorly stay here, unless you want an actual hotel at a good price, I recommend to stay anywhere else.

Great location. Easy walk to many main attractions. The hotel itself is a bit of a disappointment. We had a room on the fourth floor with a two night stay. The second day of our stay the elevator was not working. That by itself wasn't a big deal, but we also had issues with the TV and basic maintenance items like the toilet seat not being attached properly.

Helped us out by holding our luggage a day before we checked in, so we could do an overnight side-trip. Very helpful staff. Great balcony views! Convenient to a taxi stand, in the middle of many good shopping and eating venues.

The “Hotel” is split between different houses, so most of the rooms are more flats that are rented. Location is very good, comfort is ok, breakfast is located on a quite small (and thus quickly crowded) terrasse of the main building and ok but not extraordinary considering the hotel category. Price is ok considering location, would be too high in any other location. Area logically very crowded with tourists (like us… ;-) Only one point was very annoying, at check in: you have to sign so many documents that apparently give them all rights to charge you, and they keep, without asking permission nor saying so (saw it by accident) a hard copy of your credit card with passport, including all numbers, expiry dates and CSC. A very unsafe, irritating and possibly illegal procedure… esp as they say they’ll destroy the document 24 H after check out but how can you verify? A hold on the credit card like all other hotels of the world do should be enough, esp. as rooms are prepaid! (Just checked in in another hotel of same category in Napoli and they did not even take a hold, nor ask me to sign anything…).