트루 바이 힐튼 록키 마운트(Tru by Hilton Rocky Mount)

Great location and beautiful modern design. Our stay was comfortable and our kids loved it

The door latch worked backwards, there was a creaking and dripping in the wall all night. The TV was hard to use.

Just an overnight stay on a long drive. Never disappointed with TRU. No luxury just a clean comfortable place to rest. They do need new pillows.

We stayed there due to proximity of family members only to use the room to get some sleep and we were unable to due to kids running up and down the hallways all night and people partying late outside our window. No one controlled them and we didn't get any sleep. We will not be staying there again and we stay in town there 2 to 3 times a year.

Lots of trouble with the door lock. Grumpy staff at check in. Pancake maker was fun and popular but caused large backups.

The property is new and clean. I loved the shower and amenities. I did have an issue with the tv not working all weekend. I did ask for help and someone did try to make it work, but it didn't. Nothing worse than being in a hotel room with no working tv.

Room could be cleaner and the room did not have toilet paper, soap, and conditioner.

I work nights at the hospital and spoke with someone around 7pm regarding checking in the next morning early after work. I was told by a gentleman to go ahead and book, no problem. So I did confident I’d be able to right to my room the next morning. I get there to check in and the front desk says “well, let me see if there are any rooms left.” I said I booked last night, already paid and was told I can check in. Apparently that’s not the case and obviously they didn’t know what they were talking about. Thankfully there was a room available. I would have done 5 stars.

Extremely friendly staff! They were very meticulous with cleaning and quick to with customer service requests. Room was quiet, clean, and comfortable.