Quality Inn & Suites Rockport - Owensboro North

gross

This property was exceptional! Very clean and friendly staff. A great experience overall and will definitely be staying here again if I’m ever in the area. Pete the owner is super friendly and helpful and goes above and beyond for customers.

The hotel just needs some updates and repairs. Could not believe that every single ice machine on every floor was out of order.

When we got to the property, 2 of the 4 rooms had checked in. We asked to see a room because the restroom & lobby were not too appealing. Once on the floor it smelled old & once in the room, there were ants on 1 of the beds. Then we were told that the wifi was not working. We immediately asked for refund of the 2 rooms & asked the owner to cancel the other rooms because we had teenagers with game consoles that they were not able to use. He was understanding & gave us the refund so we could find other lodging arrangements.

The sheets were soft and clean. The staff was excellent. Most importantly, the shower water pressures was very good. I was happy with the breakfast, and I was pleasantly surprised that the room included a microwave which was not on the listing. I would stay here again.

My families arrived to the hotel to check in, remind you we arrived in 5 different vehicles. We got out of our cars to go check in we were welcome by people standing in the parking lot smoking *********. We went in asked to see a room before we checked in the clerk walked us to see a room walked in there was ants crawling on the sheets, we noticed someone had used the restroom and didn’t flush the toilet, remember this was supposed to be and clean room the clerk was showing. The carpet looked like animals had pooped on it. It was AWFUL!! I’m not the complaining type person BUT this was unacceptable. We had made our reservations online the pictures online looks NOTHING like in person. I wouldn’t advise anyone to stay at this hotel at all unless this is something that you’re ok with. Now if you read the responses to all the reviews they’re all pretty much the same, we are sorry and we’ll work to correct the issues. I believe it’s a recording. Hopefully day they will realize this is a business and after a day of traveling people wants a clean and peaceful place to rest.

I loved the lobby the guy at the front desk was. Nice but I got in my room n it was invested with spiders I told the guy he said talk to the manager because we didn't get to sleep or anything because how big the spider was it was crawling down my side and. Ur bit me I have vidoe of the spiders and the bite mark I have on my side from it I paid 99$ for that room and never got to sleep

The property was lovely and the room was great. The Only complaints we had were there was not enough seating in the breakfast area. The one waffle machine area was often crowded, which made it hard to get to the other meal items. Many items ran out quickly,

The fridge was dirty and very sticky, there were some hairs in the bathtub, everything else was ok