컴포트 인 & 스위트 록클린(Comfort Inn & Suites Rocklin)

Very smooth check-in process. Front desk checked my door closure the moment I asked. Very clean room. Allowed me to park my motorcycle at the curb near the door for protection from the weather. Very positive experience!

The outside of hotel is old and outdated. The inside is remodeled, clean and nice. Had a very nice breakfast.

Goid breakfast options, friendly staff, comfortable rooms. We have been here 6 days and no maid service to remove trash and get fresh towels.

I just want to say I never stay in a hotel, that when you come out of your room for breakfast. That staff see you and know that you are staying there. When my husband and I gotten our breakfast and went back to our room the key didn’t open the door. So my husband went to the front to get the key recoded. The staff said she couldn’t recoded the keep without our ID. She knows that we are staying there she was the night audit, and she spoke to us when we came in the night before. All I belongs was in the room so we were lock out the room and she wouldn’t let us back in our room. My husband told her the room number and told her his first and last name she look in the computer saw that he wasn’t lying . That’s was good enough for her she told us we had to wait on her manager before can get back in the room. My husband and I were very upset in the service that we were given. I told her that I never had to in an hotel where I needed to always have my ID on me. We only came out the room to get breakfast and couldn’t get back in the room until the manager came. The manager walk up and said rekey the key they’re guess here. We took these two days stay for our anniversary and to get away because our daughter passed last month and we just wanted to get away. This was not a good hotel stay and we will never go back to the place again. This was a very hurtful experience.

This was perhaps our 10th stay at this property. It serves our purposes quite well. Not fancy, but everything is as it should be, and it is very convenient. My only complaint in all of our stays is about some of the guests last night, who were very loud indeed, slamming doors whenever possible. But this only went on for perhaps 10 minutes and everything was fine there after.

This is an old structure but is in generally very good shape. Not elegant, but very clean; beds are comfortable. Excellent value. Staff are always friendly and helpful.

From check in to check out, it was a great stay! The front desk staff were amazing and, with the hotel full with kids for a soccer tournament, staff put those of us not with the soccer scene on the upper floor where we would be away from the chaos. I've never seen another hotel have that forethought for its guests. Great breakfast daily, eco-friendly (no daily cleaning when we didn't need it), and the beds were comfortable. Normally my back, hip, or both hate me after staying at a hotel but not here. We were here a week on a last minute family emergency. This hotel takes pride in what it does and it shows in the friendliness of the staff and the cleanliness of the facilities. Will stay here again in a heartbeat!

We stayed in 3 different hotels on our trip, this one felt comfortable enough to call home.

The property needs repairs. The door to the room, the deadbolt did not work, he screws were loose. The light switch plates were very dirty. The hook or place to hang towels or close was missing. The building is showing its age, needs some updating. The carpets were dirty. The bed and sheets were clean though.