슈어스테이 플러스 호텔 바이 베스트 웨스턴 로클린(SureStay Plus Hotel by Best Western Rocklin)

Closest to Concord Pavillion for Concerts !!!

Clean, the staff are very friendly both times accommodated me and worked with me, I book here for the break fast but they sure do make it easier to book if they didn't have the breakfast

Arrived late and left early next day, but this hotel served it's purpose of getting a little rest before I continue my journey home. Very clean room and great breakfast. Mattress was a bit firm but, like I said, it served it's purpose.

設施：挺好，性價比不錯，酒店不是很老，這是還可以 衞生：沒毛病，衞生沒有1300的酒店好，但是就睡一晚，過得去，床品也比較舒服

Yemimah at the front desk was so pleasant to communicate with very helpful she is an awesome person love staying at sure stay hotel

The room was adequate, but not what expected. Furniture was old, there were NO dishes, but it was advertised as having cooking facilities, which consisted of a microwave and refridgerator. How many people carry dishes with them unless they know it is needed?? there was no easy chair, no waste basket , except in the bathroom. We will not be using this hotel again. The photo does not look like our room. Our dressor was also old. Needless to say the room was the issue. The breakfast was great, and the woman responsible was delightful, as was the receptionist. We like to relax in our room but spent as little time in it as possible due to thhe lack of a sense of comfort.

Arrived 9pm nobody at front desk ..SECURITY told mr that front desk was at lunch and id have to wait for check in after driving 3hrs with a car full of AAU kids. AAU family's avoid this place horrible snells bad also...

My only complaint about this hotel is that I thought the beds were a little bigger and that the mattress was too soft so it was difficult to get a good night's rest. Everything else was fine.

This was the worst experience. The hotel requested another 100.00 at check in for a deposit, I had already paid for my stay in full when I made my reservation and they have not returned it to my card. I did not request any other services during my stay that would have caused them not to refund the deposit. Also I requested maid service every day, had left money for a tip, and no one ever came. I had to take my own trash out every day, and go get towels, which were piled into my arms by the front desk, with soap and toilet paper for me to carry up to my room!!!! All the dirty towels were piled in the bathroom for three days. The sheets were never changed and first night I found crumbs in my bed!! This is a dirty hotel, no service and I will never go back and will highly recommend you remove this hotel from your site. It looks like a tweeker hotel. I want my money back, I paid a deposit for what? To get my own supplies and clean my own room? I want all my money back and will file a formal compaint