We've stayed at no less than 6 different Hampton's all around the midwest. This has to be by far the worst I've seen. Our stay at this hotel was for 3 nights, Thursday thru Sunday. While normally they come every other day to refresh the rooms nobody came at all. As expected, our trash was overflowing. There wa no coffee maker in our room, and the area behind/under the tv was GROSS. I'm not sure how long the food had been under the tv, but it def wasn't ever cleaned. The fridge did work great! In fact, it froze my food. Breakfast was about half what it normally is, with no orange juice the entire stay, no waffles the last morning, and had to wait for coffee /eggs multiple mornings. Our room's ac did not connect to the thermostat, and fell about 2” out of the wall. I notified the desk and it was (mostly) repaired when we returned. This hotel has no laundry which is unfortunate as we were there for soccer and require washing uniforms multiple times. The outside was NOT well kept which was extremely noticeable due to this being located near 4 other hotels with well manicured lawns. On day 3 finally a landscaping company came to hack the 3 foot weeds that were everywhere but only after they stopped inside to help themselves to juice and food from the breakfast area. Overall, it looks like there has been some updates to this hotel, but not enough to meet the standards of a Hampton Inn. With no laundry, broken AC units, old LOW toilets, wrecked carpet in all the common areas, and old windows that let sound in this was a disappointing stay. Staff did get things done when requested, but I felt like I was imposing by asking. Would i stay again? Probably not as there was at least 3 other hotel options next door that were cheaper and nicer. Truely Unfortunate this hotel hasn't had the care put into it that most Hamptons have.
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