레드 루프 인 디트로이트 - 오번 힐스 로체스터 힐스(Red Roof Inn Detroit-Rochester Hills/ Auburn Hills)

The price was too much for what was received. Dirty towels left in the room from previous guest.

239호실은 전화 쓰레기와 침대 위의 램프로 더럽습니다. 에어컨 케이스가 파손되어 에어컨이 작동하지 않았습니다. 욕실의 배기등이 고장나서 부하 소음이 발생했습니다. 한 시간 후에 체크아웃했습니다.

그들이 우리에게 준 첫 번째 방에는 매트리스 사이에 쿠키가 있었습니다. 그들이 우리에게 준 두 번째 방은 매트리스 사이에 흙덩이가 있었습니다. 다른 호텔에 갔어야 했는데 당시에 자동차 쇼나 뭔가 진행 중이었고 이용 가능한 다른 방이 없었습니다. 그들이 나에게 준 세 번째 방 나는 그들이 나와 함께 가서 빌어먹을 매트리스 사이에 있는 것을 진공 청소기로 청소하도록 했습니다. 나는 다시는 Red Roof 여관에 머물지 않을 것입니다.

We never actually got to stay. There was a problem with their computer system and then a power outage and the system didn’t come back up. We waited in our car in the parking lot until about 1am when the clerk told us he could not pull up our booking nor give us a key… it was sad… and it was Christmas morning so we had to go sleep on the living room floor at a family member’s house nearby. Even though we booked the room weeks in advance. We also received no real follow up the next day or anything for our troubles. Also no other hotels in the area had a room available at 1am…

They say they are 100% smoke free but as soon as I opened the door we were instantly hit with a Smokey smell and when we left the next day there were people smoking right outside their doors even though they say “there’s a 200$ fine for smoking in our directly outside your room”. And when we opened the restrooms door there was a lot of burgers on the wall cigarette ash on the door stopper (the bathroom had the worst smoke smell) and there was a red stain on the wood floor don’t know what it was but not great also the door has the thing were you can flip over and even if the door opens it won’t fully because it will stop the door but the thing that does that is broken off. The picture is of what I’m talking about.

Didn’t even get to check in; front desk employee said they couldn’t find my reservation!

There needs to be some attention to the parking lot in the stairways and banisters where there has wood that is rotted

furnace was too loud, ear plugs didn't help, dresser doors were broke. took 3 trys to find a room at check in that were cleaned,very fustrating.

There is a young white boy with curly hair who works the day shift, I got to my room and I didn't have towels, I went to the lobby and this boy told me that in 5 mit he would bring me the towels personally, I never received them, I went back to go 2 more times and he always told me the same thing, it's a big lack of respect, the next day I had to go again and the same boy was there and he told me that in 5 mit I would take them, I told him that he had told me the same thing the day before and he had never received them, he said again that he was carrying them, he never carried them either and when I went back at 5 mit this guy had already finished his shift,it's Disrespectful ,,,like WOW,,,, the only one who helped me was a very kind Hispanic girl,,the other is a child with no responsibility in his work, incompetent LACK OF RESPECT, HORRIBLE