컨트리 인 리버 폴스(Country Inn River Falls)

The room was clean. The staff was fine. The "full" and reeking cafeteria and concession garbage cans had not been changed in my two day stay. Expecting it to be emptied, I failed to prompt the staff. Breakfast was the smallest spread I ever woke up too. Opting for the refrigerated was no better. Bottom of items were sticky! When I checked out, it was 6 odd dollars more than "YOU PAY THIS" from a major, .COM

Easy to find Front desk was deserted. Had to ring a bell for service. Not reliably responded to No response twice, so we called from our room The fire alarm was missing. Wires were dangling from the ceiling Bulbs out in the bathroom TV was not easy to use. We were not the only room that needed help to turn their TV on Breakfast items that needed to be warm (eggs and sausage) were cold Nice selection of breakfast items Bed and pillows very comfortable

When we first arrived we found the room was clean and the staff friendly. All the staff was friendly and seemed willing to help, just not sure they knew how to resolve problems. Our room was never cleaned while we were there. The staff's response was "well maybe if you just get with one of the cleaning ladies and remind them to clean your room." Also, the breakfast hours were communicated upon check-in and posted as 6:00 to 10:00. However, they weren't open until 6:45 on at least one day while we were there. Overall, a disappointing experience.

The receptionist was outstanding. Our room was clean, but not great. There was a hockey team there, it was noisy in the main lobby area, pool, and dining area

The architecture, the cleanliness, the price, the people at check in, and all the amenities.

The check in experience was the end of the positive part of this hotel experience. The pool was a bit grubby & dated. You could see chemical layer on top of pool and hot tub. Temp was good I requested the 2nd floor, was not granted upon check in told they had a large group request the whole top floor. WTH There were kids running around the hallway & jumping off beds all night. Finally called front desk at 11:45pm, desk attendant said she could do anything about what people do in their own rooms even though quiet hours start at 10pm. Needless to say we did not sleep at all until 1am, just to get up at 6am. Worst Stay Ever

The last few times I have stayed at my local country inn and Suites, somehow I always end up in the same room. From the first time to the last time I have seen a huge difference. The air unit was upgraded, more user and eco friendly and hotel staff always have great service. I would however like to see the jetted tubs upgraded in the future some time because it’s definitely the highlight of my stay!

Check in a disaster. Finally staff called offsite manager and fixed problems. Very slow tub drain. Standing in couple inches of water at end of shower. Shower head awful. Heating unit noise when it turned on, woke up every time. Breakfast selection ok. Quiet.

Bed was very uncomfortable. Bathroom linens thin and fraying. I was near an exit and was startled awake at 4am to the sound of luggage rolling very loudly in the hallway. Not sure how it got a rating of 4.8