익스텐디드 스테이 아메리카 - 알부퀘퀴 - 리오 란초(Extended Stay America Suites - Albuquerque - Rio Rancho)

Room was dirty, the whole hotel was dirty, & phone didn’t work in the room. Would like my money back!!

We enjoyed our stay. The rooms were clean, the bed very comfortable. I was surprised you had to ask for plates, silverware, glasses if you needed them they weren’t in the rooms already. The hotel area was very quiet. We will stay again when we are in the area.

Nice place......clean pleasant room....thought the kitchenette might actually have a glass or plate or utensils......none......I found that front desk staff "Tanya" was very pleasant.......BUT indicated that checking in at 1:30pm would require an early check in fee......I didn't even bother to check if I got charged & she didn't say how much it would be.......I had to finish work on my lap top... & didn't have time to complain......& really didn't care......I just didn't like this policy........If my plane is early.....I will probably stay somewhere else.....but overall this facility was quite pleasant.

What a nice surprise ! Quiet, clean, affordable lodging... located near all major needs, yet tucked away in a safe, secluded hideaway.

Horrible staff and roaches in the room. The front desk gave a room key to someone who was not permitted to have a key without my knowledge or permission.

This place was old and in horrible condition. Not a safe place for a single female to stay!

Person at front desk tried to charge me more that the agreed amount that amounted to /- $10.00. When confronted about the change in price he redid the transaction and the price was /- $3.00 less that agreed price. Something funny is going on in this transaction. Facility was rather worn and had a poor smell. While checking for bed bugs under the mattress I found a brand new screw driver and no bed bugs.

Excellent customer service and convenient that stores are around the corner.

We paid for our room in advance and when we arrived, we were told it wasn't available (they overbooked). We were given two rooms but that split the family up for the night. With a minor, having to figure out sleeping arrangements at 1am was something we planned to avoid by PAYING FOR THE ROOM AHEAD OF TIME!