호텔 빌라 델 마레 리미니

Cancelled my booking at the last minute. I had the same experience as other prople that have booked this hotel. They cancelled the booking stating my payment card was invalid. This was despite me confirming 3 times the card details were correct and even gave them a different card the 3rd time. As with others who have experienced the same I was told that I could rebook but at the new higher price which was 4 times higher than I had booked. When I complained to the hotel they were very rude, told me it was my problem and when I left a review on Google they threatened me with legal action. I can prove these claims and have copies of the messages sent to me by the hotel. *********** tried to help me and told me the hotel had agreed to honour it but after contacting the hotel again they still refused to honour the booking. I have now booked an alternative more expensive hotel in Rimini with the exact same payment card which worked for that hotel fine. Beware that if you book with this hotel you might not get to stay there and it will end up costing you more money. I will be interested to see if they reply to this review in the same threatening tone.

Hotel letteralmente a 2 passi dalla via principale. Quindi centrale ma tranquillo Possibilità di parcheggio interno L'hotel è super elegante e le camere bellissime Plus, per il quale meriterebbero la sesta stella: accolgono i cani. Nonostante questo, in hotel c'era il mio più almeno un altro, la pulizia è impeccabile Personale davvero gentile e disponibile Sicuramente un posto in cui tornare