리치몬드 유니온 장로교 신학교 근처 호텔

I stayed in roughly 15 marriots around the US this year and this was easily the best. The property and amenities were very good but what was really exceptional was the staff. They exhibited a level of service and professionalism I've only seen at Ritz properties and in some instances exceeded them. I arrived at 2am due to a flight delay and Troy came out to the garage to assist me with my bags which was very appreciated as I was exhausted. Niyasia greeted me and got me squared away with a toothbrush and everything else I needed. The room and property were immaculately cleaned and prepared. The next day I was assisted by Amanda and Mario Martinez to get me to my convention. The woman whose name I didn't catch who was working the M lounge on the evening of 10/13 was so friendly and told me to just ask for whatever I needed. I didn't know whether southern hospitality extended this far north but it turns out it's at its best here. This was by far and away the best experience I've had this year. Marriot should take notice and adopt whatever practices this location has implemented. Thank you to the staff for the incredible service. I wish my other stays were more like this. It would make traveling so much better. I will be posting this review elsewhere verbatim.

하룻밤을 서두르고 나면 충분하고 합리적인 평가를 하기 어렵다. 호텔의 위치는 시내에 있고 주변에 먹을 곳은 많고 가볼 곳은 많지 않습니다. 호텔 자체는 괜찮습니다.

시설: 좋음 위생: 좋음 환경: 좋음 서비스: 아주 좋습니다.

데이비드 W.는 훌륭한 서비스를 제공했습니다. 그는 신속하고 정중했습니다. David W. 감사합니다. 체크인 할 때 그는 과정을 시작하기 위해 거기에 있었고 매우 혼잡했기 때문에 내 차례였습니다. 그는 이미 짐을 내렸고 내가해야 할 일은 잡아서가는 것이었습니다. 체크아웃할때 똑같은 서비스를 해주셨는데

The room is bright. The front desk clerk was very helpful. The surrounding is quiet.

부지에 들어서는 순간부터 건물의 느낌이 아늑합니다. 분주한 Midlothian Turnpike 교통량에서 떨어진 곳에 자리 잡은 나무 너머에 분주한 대도시가 있다는 것이 믿기지 않을 정도입니다! 직원들은 세심한주의를 기울였으며 COVID-19 지침에 대한 관심이 중요했습니다. 방은 세심하게 청소되었습니다. 정오 체크 아웃은 신의 선물이었습니다. 나는 돌아올 것이다!

The entire hotel is very old, worn and unkept. From the grounds, lobby and room, not just old and worn but clearly not maintained. Room 407 had peeling wall paper, chipped and scratched furniture, moldy air conditioner. The microwave was from the 90's. The thermostat did not work. The bathroom, just a shower was more recent. I was not told it was just a shower, I would have asked for a different room. The room had a stale and moldy smell. I had to use my trusty lavender spray. This may have been a 3 Star hotel 25 years. I read a response from the hotel to such comments that upgrades were done in April, maybe April in 2025. I am a platinum elite life member, my profile from day 1, states foam pillows only as allergic. But I had all feather pillows in my room. I had them replaced but too late, was sneezing and scratching all night. Do not recommend this hotel.