I recently visited The Turf Hotel whilst i was on holiday, lovely pub but the older lady member of staff sat outside smoking when we arrived wasn’t a great look for the pub. The food was great no faults there but the lady who served us (same woman as sat outside smoking) was more interested in talking to the other younger staff member than acknowledging us at the bar waiting, she was then quite abrupt and rude with us and it seemed like it was because we had interrupted her personal conversation!! The same woman then brought our food out and the awful smell of cigarettes from her was enough to put us off our food! We later found out she was called Rachael. We will not be returning here because of this and it’s a massive shame as the food was very lovely and it’s also a very lovely pub, just a shame the staff can’t wash their hands or use a breath mint after a cigarette.
번역