슈퍼 8 바이 윈덤 리치필드 에리어(Super 8 by Wyndham Richfield/Cleveland)

Location is a little far from gas station and not safe to walk around due to no sidewalks

Front desk receptionist was rude, room was DISGUSTING

I felt played and bamboozled. You get what u pay for. Online it showed breakfast, indoor pool. Both where part of the package. Evan called to confirm if they were available. Guess what they weren't. It was late so just agreed then we were given the wrong key cards. Fixed that then shortly after winding down. The roof kn the bottom floor started gushing water. We were accommodated to another room with two beds and one was held up by books and had to hook up our own Roku to the TV and the Wi-Fi wasn't working.

This place is run down. No wash clothes, cups or coffee making in room. No ice machine. I had a reservation got in room heat off 7 degrees outside took 6 hours to warm room. These people running this place should be ashamed of themselves

Room was nice with a separate bedroom and living area. But that's where it stops. Fan in bedroom didn't work, no microwave, no fridge, no towels or tolietries, no cups/materials for coffeepot, lights didn't work, pet fee wasn't disclosed and charged after we checked out.

It’s old and run down. Needs paint and updating. The carpet is visibly dirty. Outdated. The shower had black electrical tape to keep the shower head. I could not take a shower because water was standing in the shower. The drain was not draining. The refrig did not get cold. I told the guy my concerns and he said I went through a third party, no refund.

Bed stains, we wanted an extra blanket and 2 extra pillows. they didn’t have another blanket & the one given to us was covered in lint. They only gave us 1 extra pillow but no pillow case. Towels had stains and holes. And the heat didn’t work. But staff was nice.

No breakfast as advertised. Heater stuck on 78 and hot. Lock to room wouldn’t go into jam since the door was out of alignment so I had to use the latch lock only and hope for the best. Supposed to be an accessible room but if the door was opened all the way then the broken spring arm would fall down between the door and the wall, preventing it from closing. Parking lot full of broken down cars. Desk guy slightly rude, pushy, nosey, and didn’t care. But it was cheap so you get what you pay for, but really I wouldn’t ever stay here again.

Do not stay here. Room did not appear cleaned in forever. I walked out and found another place to stay