Pictures are from many years ago. That is not what the property looks like. It was our first night in Canada and it did not feel safe, it was FAR from clean, and it did not correspond in any way, shape or form to the promised accommodations.
When we arrived, the sign for the hotel was partially missing - fell off. Dining on the property was "under construction." Sides of the building were disintegrating. The check-in manager was confused on which guest arrived, how many in the party, and how many nights the check-in is for. No internet access was provided until request and after request - manager provided personal internet because the property was "not reaching" the room.
The room was dirty, dusty, and the bathroom was moldy. Nothing in the kitchen was usable - dirty and shelves contained old take-out bag with condiments. No exhaust in the bathroom and the light bulb had to be jiggled to turn on. Bathtub has not been washed in a long time - kids had to wear shoes while standing under dripping shower. The faucet in the bathroom kept having the top fall off.
When all this was addressed with the manager the very first evening (hours after check-in) - she stated we were in for both nights with no refund. Had to make a scene and tell her I will dispute with the credit card company to have her refund the second night. False advertisement - children should have never had to sleep in such conditions for the price of a normal 3-star hotel we found for the second night.
번역