스텔라 호텔

Good hotel. Upon arrival, Staff at reception very kind and helpful. Passport is taken until tourist tax is paid the next day. Given the keys to my room which was 802. Short walk from the reception, but steep steps to block 6&8 to bare this in mind. Room was clean and tidy. Fresh bedding and towels. Soap and shampoo provided in the bathroom. Balcony had no view, which I wasn’t too bothered about as I didn’t spend much time in the room. However, my balcony was overrun by ants. Cleaners tried their best to solve this problem, I can imagine this is due to the heat as it was over 38’C. Room does have aircon but you do have to pay extra. No tv in the room. Double bed, comfy and pillows were soft and plump. Breakfast- Breakfast is smaller than most hotels, however plenty to choose from such as bacon, eggs, sausages, toast with Jam, honey, lurpack. Fresh orange juice which comes from local orange trees. Breakfast is on until 10.30am. Staff are lovely. Couldn’t do enough for me. Geovanni ( I believe this was his name) is absolutely fantastic. Told me all about the history of the Greek islands. Receptionist was lovely. Bar- Bar is fully stocked with local beers and spirits. Fridge also has water, Pepsi, Dr Pepper all that good stuff priced at around €0.50-€2.50. Happy hour between 4&8. Plenty cocktails to choose from too! Snack menu- lots of choice, Gyros, toasties, chips etc. Reasonable price and tasty. Pool- Pool open from 8am-8pm. Plenty sun loungers and English music playing round the pool. Floaties aloud. Location is fab. Shops, restaurants and bars within 1 minute walk from the hotel. Beach 5 minute walk down the hill. Check out is 11am but can use the pool etc until pick up time. Also have a shower room you can use to freshen up. Overall fantastic experience for my first solo trip abroad, and cannot wait to be back! Thankyou Stella for a fabulous holiday.

First impressions were fair , arrived very late on the 8th October , I had requested before arrival a room if possible which was easily accessible due to my mobility issues , was assigned a room in block 2 which to be fair is not two far from reception but still had three different flights of stairs , I asked on arrival and explained I had made contact in advance, they didn't appear to know anything about it . The barman who works there during the day offered to to take my case to my room which was very nice of him. My room was ok to be fair until I noticed the ants, I had read this on reviews after I had booked and so had brought ant deterrent which I put down and it seemed to work so I was happy enough and glad to get to bed , unfortunately I was unable to get to sleep due to screaming kids and parents which where in block 3 this was now nearly 3am not a great start but remained positive and put it down to a one off. This continued and after two days of this I spoke to reception , she said its ok they are changing room tomorrow but I will speak to them about the noise, she didn't seem to really be that interested or understanding what I was saying , I tried to explain to the barman who said well kids get excited don't they, I came away from this interaction apologising as I was made to feel that I was complaining for no reason and feeling I was in the wrong and didn't want to upset anybody. The next morning at breakfast he said to another couple , " some people come on holiday to have a good time and some people come to complain" I felt this was directed towards myself. They didn't move room and by the noise they didn't speak to them either , by the pool was just as bad so spent my time at other places, until they left. The room unable to shower as it kept flying off the holder so chose baths instead , had to asked for my sheets to be changed , would like to say though the cleaner was very nice and seemed to have too much to do was knocking on my door as she needed to get on , never smelt any cleaning products , was a quick whip round and bins emptied , sink not cleaned the whole time I was there 9 nights so cleaned it myself , leaking toilet. Onto breakfast my advice don't bother meagre offerings the least they could get away with putting out they did , couple of occasions there was one apple sliced up that was the fresh fruit offering, had to ask for items to be topped up . coffee not always hot and fruit juice was well I don't know what it was , this area was not clean bowls with butter and condiments in not washed and was dirty. Only half of the four slices toaster worked the whole presentation said we could not care less. The staff seemed to be dis engaged , man on reception stand offish tried to make a conversation with him not interested they didn't care if you was alright having a nice time or not , don't feel any of them know what hospitality is and came as quite a shock as I have been travelling to Greece for 30 years and nev