소네스타 ES 스위트 프로방스 에어포트(Sonesta ES Suites Providence - Airport)

Tired of hotels offering amenities that don't work. Pool and hottub were both out of order. There should be

Not a lot of parking for the amount of people that stay here, but it’s clean and quiet and the staff is so nice, and delivery drivers seem to know it well which is nice too

Property was dirty, room was dirty, dishes in the unit were dirty, strictly says no smoking but yet the room smelled strongly of ****.

The only thing I didn't like it seems they rent out some rooms for months at a time. They were two girls outside arguing and it seemed like they lived there.

Everything is really nice ! Good place for be with the family! one suggestion put on new bed set!

Everything worked out fine. The scrambled eggs, bacon and hash browns were great for breakfast, and I had the pool to myself.

Very friendly staff, rooms where clean, pool was little on cloudy side but otherwise was clean

Fireplace is only for decoration. They should have at least put an electric one to be used if they are advertising it

While the hotel was clean and comfortable, the customer service was appalling. When I mentioned to the morning desk agent that maid service did not visit my room the previous day her reply was, "I don't know what happened!", When I asked for service that day her reply was "I don't know if we can get to you today." and she walked away, left me standing there unsure of what she was doing. The next morning I tried to explain to her how bad her customer service was, she kept interrupting me, then said she didn't like what I was saying, and she walked away again. She had zero interest in listening to a first time guest, TWICE!