스발라 아파트먼트

레이캬비크의 스발라 스튜디오는 우리의 오랜 여행 경험 중 최악의 경험이었습니다. 스튜디오는 용납할 수 없을 정도로 건강에 해로운 상태였습니다. 장소 전체가 곰팡이 냄새가 심했고, 욕실과 침실의 창문은 썩고 곰팡이로 뒤덮여 있었습니다. 32m2의 스튜디오를 요청했지만 약 15m2인 작은 스튜디오의 장비는 절대적으로 형편없었고, 5일 동안 2명이 머물기에 적합하지 않았습니다. 예를 들어, 소지품을 넣을 옷장이 없고, 옷걸이도 없고, 테이블이나 의자도 없었습니다. 우리는 즉시 여행사에 연락했지만 대체 숙박 시설도 없고, 어떤 도움도 제공되지 않았습니다. 우리는 건강에 해롭다는 이유로 이곳을 즉시 떠나는 것 외에는 다른 선택의 여지가 없었고, 여행사에 알렸습니다. 같은 날 저녁, 다른 적합한 숙박 시설을 찾은 후 여행사에 불만을 제기하고 보상을 요청했습니다. 그들은 거부했습니다. 요청을 반복했지만, 그들은 우리의 주요 불만, 특히 스튜디오가 용납할 수 없을 정도로 건강에 해로운 상태라는 불만에는 답하지 않았습니다. 그들은 단지 이곳이 우리가 예약했던 곳이라고 반복했습니다. 우리는 이제 레이캬비크의 책임 당국에 공식적인 불만을 제기했습니다.

레이캬비크 중심부에 머물기에 좋은 곳이며, 투어 버스 정류장과 가까워서 보너스 포인트가 됩니다! 모든 숙소에 주방과 욕실이 있어서 가성비가 매우 좋습니다. 깨끗하고 깔끔하며 편안합니다. 문에 코드가 있어서 출입이 편리합니다. 추천합니다.

We really enjoyed our stay! the apartment was lovely and clean and had everything you need for a short stay? We were ok with the stairs and the hosts were very attentive if you needed them? It could get a little noisy at night sometimes with people passing but it is in the centre of town so it’s to Would definitely return here if we visit Iceland again

Fabulous apartment right in the centre of reykjavík. We had a studio apartment for 3 of us and it was huge with separate sleeping area with 2 beds and 2 beds in main area with dining table and well equipped kitchen. Little extras like a Nespresso machine with capsules, nice toiletries in bathroom and A communal balcony on the 4th floor where we watched the northern lights just made it perfect. Cheaper than a hotel and we cooked meals bought from the Bonus supermarket 2 mins away so saved a fortune on eating out.

We loved our stay at Svala Apartments. We stayed in the penthouse and it was perfect for us as a family of four. Exactly as described with a king bed in bedroom and large sofa bed in lounge. Clean, comfortable and modern. Fitted kitchen with all basic kitchen utensils provided. Two lovely balconies. Deep in snow during our stay but my children enjoyed playing out on them. Door codes rather than keys were very useful. The location was ideal for exploring the city / near bus stop 9 for tour pick ups. A very useful guide to the apartment, recommendations for shopping / restaurants etc was provided. Very helpful. Lovely restaurants and shops nearby. The managers were very helpful and responsive to communication. On request they organised a camp bed for my son as he didn’t want to share with his sister. I would definitely use again and recommend to others.

Travelled as a family of four, Unfortunately on arrival we could not park at the Apartment as the roads were closed for the festivities, not Svala's fault but maybe could have given us notice? Once we got in they were warm and clean and that is all you can ask for when it's bitter cold outside, Spacious and exactly as described. Little limited regarding the utensils as not even a tray to cook anything in the oven which might be something to add, only four knives etc so had to keep washing up to use them. Bathroom nice and modern and beds really comfy, great location too. Once we were able to park around the back, people seemed to park where they liked (in our spot) so we then had to park in other spots which wasn't ideal, also leaving cars in stupid positions so difficult to exit. Not Svala's fault but ignorant guests and shop workers..! Over all enjoyed our stay and wouldn't hesitate to recommend it. Thanks Svala for allowing us to stay.