Verified traveler
2023년 2월 27일
I’m sorry to say that this hotel is nothing as A Hilton standard it just have the name. It is outdated and so so dirty beyond reasonable.
The only nice customer service we got was the server for breakfast.
Front desk was as indifferent solving any issue that that Akon was insulting.
I try to be nice about it bringing the dirt and grime on my room and show them pics, ( I’ll make sure to include the shower head picture) the men on the front desk just reply “ I’ll take notes” and I was sent away. I’m not expecting you to take notes, the least I’m expecting is to sent someone to clean Right away.
Since they didn’t show up to clean I when back and I was told they counts sent anyone to clean, I ask for a new room which I got for the second night and it was not much better.
I wish I wasn’t so nice about it and I cancel my stay and switch hotels right there and then just as the rest of the group I was traveling with did.
번역