Disappointing is putting it mild!
Communal areas well decorated HOWEVER both family rooms that we were offered (as we complained about the initial room and just put up with the second room we were offered) shocking for a 4 star hotel. Black mold around windows, stains on the carpet, bed and walls, poorly fitted sockets, iron with a burnt surface, eye burning UV blue light in bathroom, unusable TV for first night (a staff member thought it was appropriate to spend almost 40mins in our room at 930pm at night trying to fix it) only to be told, maintenance would be on site at 730am, once he realised he couldn’t fix it.
Restaurant food a no better than pub food so much so that we tried the Marstons pub down the road which was 100% better
Would we stay again…NO!
번역