핀카 세레나 말로르카, 소형 럭셔리 호텔(Finca Serena Mallorca, Small Luxury Hotels)

酒店外面非常漂亮，位於一個山頂上，看出去視野特別好，房間還有洗漱用品，酒店大堂也很漂亮。不過這邊網絡有些差。早餐種類非常少。停車免費，但是每次進來需要按門鈴等待裏面放行，前台24小時開的。 酒店出口有一個SPA中心，裏面可以桑拿 泡澡，但是好幾個設施壞掉了。 酒店周圍被橄欖樹和葡萄園包圍，非常漂亮。

Amazing location with stunning views, beautiful renovated finca with a lovely pool. This is absolutely a perfect location to come at rest. The only point of improvement is the poolservice, some days there was nobody with all the dirty towels everywhere.

Posto molto rilassante e ben tenuto con una bella vista! Vale il viaggio

Bel hôtel, dans un beau site. Personnel essentiellement composé de saisonnier et donc loin d’un standard de 5 étoiles. A plus de 700€/ nuit on attend un vrai service. La climatisation était défectueuse avec 38degres La restaurant et room service très limités. Beau spa en revanche avec de bien nés soins.

This was a nice hotel with nice amenities and good service. The rooms are nice and the pool is lovely. This hotel list marks for charging 6 euros a bottle for water at the pool, a very mediocre and expensive paella dinner, and a service charge to bring a mediocre breakfast to our room when we needed a check out before the breakfast which was included began. Considering the cost of this hotel, this was disappointing and we have had a better experience in other high end hotels on the island.

Friendly staff; delicious healthy-leaning food, spa was cozy and beautiful. Fire pits outside would’ve been amazing as well as food and beverage service by the pool.

The most incredible experience. The safe is fantastic and attentive ! I must stay .

Hotel’s property is lovely. Very relaxing. Spa was nice also but, when i asked if i could have the fire lit they sent a girl whom did not know how and did not bring wood… Food was very disappointing for such an expensive hotel and very limited options. Service was extremely slow and had to constantly find someone throughout the dinner (which took 3 hours) to get drinks. Also, as we waited for our room to be ready they actually let me enter an already occupied room which was quite uncomfortable for both parties as they were in bed! Mortifying… food was not good. For the price was not worth it. Unless you are not fussed about good service or food for €500 a night. Cannot say I would recommend to my group travel vacationers which i would have loved to add to the visit Mallorca list.

Beautiful property in a quiet part of Mallorca. Beautiful pool and vineyards to stroll through. The rooms are on the smaller side - don’t book a deluxe garden. Essentially, it’s just the terrace that is added to the size. The service is ok - for a five star hotel it was surprising that dinner views are not booked for guests, hit or miss when you call down, little to no activities and rarely any help at the pool. It’s a great place but trust the reviewers that the the service has a bit more to go.