This was the worst hotel that i have ever been too. We booked directly with the hotel and paid 3k advance and room pictures were shared with us and it looked okay and since it was a last minute booking we didn’t have mucb options either. From the moment we entered, the pool looked like it was never cleaned, and the surrounding area was so dirty. next we saw the rooms.. it was nothing in comparison to the pictures! They probably clicked the room photos when it was newly done because there was paint chipping off, bathrooms were reeking of smoke, the floor was wet and it looked like a very shady place. So we asked the owner that this is so different but she insisted that it was similar to what pictures she had shared and was in complete denial to the point that she started fighting. This was probably just so that she doesn’t have to return the refund! Finally some other owner came and took charge of the situation and was at least decent in speaking to us and gave half refund. These hotels think that just because we have paid some money they can talk to us anyhow they want and with what authority? It is a sham and please never book this place atleast for family.. worst experience ever would never recommend this place. If i could give negative points it go upto -100
번역