STAY AWAY! I booked this trip with my girlfriend for one room after waiting at the front end for 20 minutes and speaking to a few different people. After trying to check in, they informed me that all rooms were fully booked, which is very odd for a Wednesday and almost nobody in the lobby. After walking away, I realized I no longer had my $900 cellphone. I talked with the manager Ms. Ibtissan, and she informed me that she will not process a refund of my booking and did not know/see my phone. It appears they have a good scam running on foreigners who are in a compromising position without knowing the language. Without my phone, I was unable to do anything including booking a new room, and was forced to take a bus, sleep on the bus back. I am out of the booking without staying at the hotel, out of a phone, the customer service was horrible. I do NOT recommend and I highly advise to look elsewhere.
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