호텔 플라자 델 테아트로

I arrived at the hotel around 7pm. I couldn't find the hotel for a while as there aren't any lights in the building as expected. I walked past it couple of times and realized the issue. There is one small lit doorway open at night - looked more like walking into a corner store. The hotel charged me 10% surcharge for using a credit card. (YES 10% - this is not mentioned in the third party reservation page). Very uncomfortable pillows. iron bars on the room door and room window - says something about security. (see pics). Nothing is open around the hotel at night - not even a place to get a cup of coffee.