메손 데 산타 로사 럭셔리 호텔(El Meson de Santa Rosa)

The property has an old school Mexican charm and is beautiful. Keeping this in mind, the bedrooms are very well-appointed, featuring Cable TV, a mini-fridge, and air conditioning. However, there is plenty of room for improvement, especially in the areas of food and staff training. I would definitely stay here again. :)

Location was great and we got upgraded to a huge suite which was fabulous service was nice but a bit lacking on the details.

Terrible hotel. Sheets stained with blood, hair and bed bugs in the mattresses, dirty floors, checkin was at 3 and we got the rooms at midnight. We asked for a full refund. Management was lost in translation. Terrible experience never come to this hotel.

Best choice for central location on one of the main town squares near everything and very safe. The hotel is in a stunning historic building with open Mexican courtyards and a pool, but rooms are modern and elegant. You will have every service from the absolutely best staff starting with Inaki, Guadalupe, Dulce, Mariela, Valentina and all. I came for 4 nights and stayed 7 because it was so charming. The bar and lounge are spacious and sophisticated and Mariela can prepare anything you fancy. The restaurant is called Josefa for the magnificent Chef. Stay long enough to work your way through her fantastic breakfast and dinner menus. The quiet police presence at the adjacent Plaza de Armas state building makes the square and this hotel a good choice for single travelers who can safely explore the other good restaurants within a two minute walk …including the Chucho el Roto across the street with live music. There are mostly local people and not too many tourists. Finally, fairly Accessible for guests who can stay in street level rooms with very few steps. It’s a short walk to the Regional Museum and Art Museum and all shopping. If you don’t stay at the Meson de Santa Rosa, be sure to visit the restaurant & bar!

Our stay at Mesón de Santa Rosa Luxury Hotel was excellent. Our room "Olimpia" combined with the staff service exceeded our expectations. The staff could not have been more helpful and no request went unfulfilled. We not only recommend this hotel we will be returning guests on future trips to Queretaro. A special thanks to Polo for his help and the waitress who arranged the chicken soup and crackers. Dave

Loved our stay! Great service and beautiful property!

There is no “Luxury” at this hotel. Bath tub was filthy. We had to change rooms in the middle of the night for our room was completely penetrated with gas paint. We complained and they stopped painting only to continue at night once we were asleep.

I felt like I was transported back in history. I loved everything about it.

Not enough staff, no phones in room to call front desk and toilets clogged and did not have a plunger needed t go to neighboring hotel for one.