호텔 스메랄도(Hotel Smeraldo)

Too far from metro station. Access to Swimming pool was limited. Limited assistance during breakfast. Receptiob staff were friendly and helpful.

Booked this hotel last minute and spent 5 nights from 30th May to 4th June 2023. We were made to feel welcome from the minute we checked in. We were given the Royal Spa Suite and the room was beautiful, complete with jacuzzi bath and balcony. The staff could not do enough for us and were some of the friendliest and most helpful we have met in quite a while. Absolutely nothing was too much trouble for them. We do have to single out one in particular though and his name is Valerio. Everything we asked was responded to within minutes and always with a smile. Unfortunately the pool was closed for maintenance during our stay but Valerio even managed to find us another one for the day. He arranged transport for us, at very reasonable rates and Massimo our driver was another lovely young man. A top tip! Do not get a taxi from the airport to the hotel. We were quoted 100 euros, finally settled on 70 but the hotel charges half that amount. The continental breakfast is an added bonus. Finally, for anyone who fancies a day at the shops, there is a large shopping mall 10 minutes walk away with a great variety of shops and eating places. In summary, if you want a break in a lovely hotel outside Naples the Smeraldo Hotel in Qualiano, in our opinion, is a great deal.

We had a great stay. Service was great! Loved the 24 hour desk.

It is a very convenient location. But hard to get in and out of and there is not enough parking. The pillows were very hard. The bathroom needs some shelves. The staff was polite and efficient.

Very friendly service, convenient location traffic-wise, clean, well-maintained. There’s at least one lovely restaurant within easy walking distance.

Staff is fabulous beautiful rooms lovely breakfast

Hôtel très très sympa !!! Le gérant très gentil accueillant et serviable,il nous a même conseillé un très bon restaurant et pas cher. Établissement à choisir sans aucun problème ! Vous ne serez vraiment pas déçu !!

Sono tornato in questa struttura, dopo qualche anno di assenza, a causa dei problemi dovuti al COVID. E devo dire che è sempre fantastico alloggiare in questo hotel. Ottima posizione con una gestione attenta ai bisogni del cliente. Pulito e con un ottimo rapporto qualità-prezzo. Per la mia esperienza, tornerà ad essere un punto di riferimento, da queste parti.

Hotel situato in ottima posizione,centro commerciale enorme proprio di fronte,parcheggio auto monitorato da telecamere, insomma esperienza positiva