Terrible camp. Very basic, misleading photos, dirty, old, wasted camp with bad service. Does not change bedsheets or clean the tent. Limited hot water, WiFi doesn't work and limited electricity. Limited food and breakfast terrible I had no choice but to stay here because my tour company, Intrepid decided to stay at this Camp. I had expected a lot better because my tour was very expensive and it was at the Premium level. I don't expect much and understand this is a camp, but from the word go, the standard of the camp, and the service was terrible. Firstly no one will help you with your bags unless you ask. Some of their tents are up rocky uneven steps like mine, and I had a heavy piece of luggage. Upon entering the tent, I found no basics. The electricity and hot water was not working and I was told it only turns on at 3.30pm. Then I found that the tent had only two small thin bad quality towels. They would not provide face towels or hand towels and expect you to use one towel to wash, wipe your hands and clean your face. There was no bath gel or soap. There were no tissues. I asked the man for more towels and he said OK and then never came back. I could not unpack my luggage while I waited for the Jeep tour because I could not see in the dark so all I could do was sit there in the dark. My tour guide was trying to organise a separate transfer for me back to the Wadi Rum village the next day, so that my private driver could pick me up the next day to go somewhere else as I was not following the group tour back to Amman. Firstly I had my transfer included in the tour price, so in actual fact, I did pay for it, but because I was leaving an hr earlier they wanted to charge me a premium price again for the transfer. 25 JOD. Highway robbery for a 15 min transfer. I was told by my guide that it was a bad price and he had to negotiate it down to 15 JOD for me because of that reason. So they like to rip you off. Then when we went on the Jeep tour, there was no communication or commentary and it's not a tour. It is just a basic driving service. There were no toilets on the 3 hr tour and the only place they stopped at which was a basic tea rest stop had the most atrocious disgusting faeces-filled toilets, I couldn't bring myself to go, and held off till I got back to the camp. Who doesn't provide a toilet stop for 3 hrs? Every time we got out of the Jeep, the driver didn't help anyone and didn't make it easy to step out. The Jeep is high and they provided no step and did not unlatch the back to allow us to get off easily. Several people were complaining about it and they ended up not getting off the Jeep due to the inconvenience and immobility. I am a young traveller and even I found it difficult to step out and back in 10 times. My legs aren't that long. The least they could do is help people off but nope, they got out every time and headed off to talk to their friends and do whatever they wanted. I got back to the camp and asked the recep
번역