푼타아레나스 Maria Auxiliadora Church 근처 호텔

내가 도착했을 때 나는 산티아고의 쉐라톤을 막 떠났기 때문에 조금 걱정했고 이것은 작고 기이하고 귀여운 속성이지만 방은 호스텔처럼 보였고 냉장고, 전자 레인지 또는 블로우 드라이어가 없었습니다. 일반적으로 나는 싱글 룸이 킹 사이즈 침대가 있다는 것을 의미한다고 생각했지만 그것은 단지 트윈이었습니다. 좋아, 긍정적 인 점: 매우 좋은 직원, 냉장고가 없어서 음식을 보관할 수 있는지 물었고 그들은 기꺼이 수용했습니다. 아침 식사는 포함되었지만 제한된 시간 7-9am 그러나 일찍 출구가있는 경우 점심을 포장하는 것을 제안하고 나는 대부분의 날에 그것을 매우 멋졌다. 직원들은 침대 상황을 보완하는 매우 친절했고 길찾기와 추천을 요청할 때 기뻤습니다. 숙소는 모든 명소에 매우 잘 위치해 있습니다. 와이파이는 훌륭했습니다. 항상 청소하는 사람이 있었고 그들은 모두 일하는 것이 행복해 보입니다. 이 모든 것을 아는 경우 낮은 수준의 방에 괜찮으면이 사업을 지원할 것입니다. 조금 더 좋은 것이 필요하다면 물가에 꿈이 있습니다.

Very slow in finding usa room, when showed up before three pm, the scheduled time of checkin. Whenarrived just before 3pm, we were not given room. Whilst waited infront of the reception, I notcied that another customer was able to get room instantly.

Arrived after long trip in Antarctica. Put on the 10th floor and within 1/2 hour of checking in there was EXTREME noise from the 11th floor - construction! Thought the roof was going to fall in. Got management involved and was told the policy was 'no construction to take place when guests are occupying the 10th floor'!!!! Did this manager really say that to me as we stood on the 10th floor and could barely hear each speak?!?!?!!? He then told me he would tell the construction team to stop. They didn't as they started back up after about 20 minutes. He told me he told them to stop again....they didn't. I also told him my room water was warm at best, could not take a shower. He had maintenance look at it. He told me it would be fixed in an hour. I asked for another room given the water and the noise. We jointly evaluated the other room which was on floor 8. No noise which was positive. Water temperature was the same. He told me he would be ok taking a shower in that. I chose not to debate the acceptable water temperature with him as he obviously did not see me as the customer. No sense of customer service. Neither issue fixed. Noise continued - was then told the construction team would finish within the hour. I WOULD NOT RECOMMEND THIS HOTEL !!!!!!!!!!!!!

Salí del hotel temprano en la mañana dejando mis pertenencias personales en las repisas del closet de la habitación, otras en maleta y otras en caja fondo que se encuentra al interior de la habitación. Al regresar a la habitación cercano al medio día encontré la puerta del closet de la habitación y ls ubicación del contenido alterado. Informe en recepción del echo y me indicaron que averiguarían. Al día siguiente consulte por la violación de privacidad que había sido objeto y me indicaron que no sabían de lo que estaba hablando y que les contara de la situación nuevamente. Nuevamente me indicaron que averiguarían y me avisarían. Al día siguiente al avisar que ese fia efectuaría el check-out, nuevamente hice la consulta a lo que había sucedido y nuevamente me indicaron que no sabían a que me refería y que les contara nuevamente lo sucedido. Pero esta vez escucho la persona de operaciones del hotel y me consulto por lo que había pasado ya que el no tenia información. Me indico que haría las consultas y me informaría al respecto. Al efectuar el check-out se me acerco la persona de operaciones del hotel y me indico que luego de conversar con la persona del aseo de la habitación confirmo que si había estado en el closet porque dentro de las obligaciones que tenían era revisar los closet y que él confirmaba lo indicado por la camarera. Le indique que eso era una violación a la privacidad a los pasajeros del hotel a lo que me indico que el tenia 30 años en el rubro y que eran políticas de la linea hotelera. Plop. Se recomienda si van a ese hotel no sacar las cosas de las maletas y dejarlas con llave mientras se encuentren fuera del hotel

Beautiful lobby and a great location. Nice view of the water. The rooms are comfortable but the only amenities are a safe and phone. No coffee pot, refrigerator, and no water. There are several restaurants in the area. Breakfast had a nice variety of hot and cold selections.

놀라운 직원, 멋진 아침 식사, 항구의 전망이있는 훌륭한 객실. 호텔의 모든 것이 작동했습니다! 편안한 침대. 음식은 매우 좋았고 대기 직원은 훌륭했습니다. 그러나 공항까지 셔틀이 있다고 믿지 마십시오. 공항은 약 20 분 거리에 있습니다.

This place deserves 10 stars out of 5, its perfectly located, very close to the bus terminal, super market across the street, the host is super friendly, really lovely decorated place, PERFECT BEDS AND SHOWERS, good breakfast, luggage storage when you check out later, walking distance to everything, I don't think you can find a better place to stay in Punta Arenas. Probably one of the best places I stayed in Patagonia!