피너클 리조트 220(Pinnacle Resorts 220)

It is a great place to stay. Beautiful views and nice updated rooms. Great internet service. Comfortable bed.

Great place. I would not recommend using the VIP transportation from the airport to the Pinnacle. They were 2 hours late and no chargers were removed. We took a taxi back for half the cost and on time. The place was great otherwise. Highly recommend staying here.

It’s a nice property located on top of the hill. The apartment was well equipped with a full kitchen and the utensils you want/need. Had a full gym and rooftop pool too, which is nice.

We’ve stayed at Pinnacle before and will continue to return. The location is excellent for the beach and exploring Zona Romantica. The staff is consistently friendly and helpful.

This is a great and affordable location!!! It has an infinity pool at the top of the building and it overlooks everything. It adds to the relaxation and serenity you expect from a vacation.

Pros: great service stuff people. Nice rooftop pool and bar. Cons: refund needs to request ahead of 60 days. That's too long. I didn't pay attention such an unusual refundable period and requested before 50 days. The admin team didn't help me.

This may be my 5th time staying at this hotel property and definitely a super comfortable place with superb staff. The utmost courteous personnel all around and the room/apartment was terrific. Great location, nice infinity pool on the top floor with bar and beverage services. I’ve no doubt I’ll be back again!

I would recommend staying in a unit with an ocean view. I stayed on the side with the Mountain View. There is a very busy road on that side and it was very loud even four stories up.

The communication is terrible. I had a medical emergency and had to leave a day early and the hotel did absolutely nothing to accommodate my early departure. They didn’t offer any sort of credit for a future stay, or offer a refund. I asked the front desk to have a manager call me, they told me the manager started at 1 pm, and I never heard a word whatsoever. Beyond the credit, the hotel is outdated and has old interior motif, shower valve handle comes off when you move it and then you need to try and align it back up just so to reinsert the handle, moldy grout, and towels that smell like bleach, that are rough and worn. There are so many other, newer hotels nearby, and I will never stay at the Pinnacle again. Ultimately, they lost me as a customer because of their inability to communicate and their unwillingness to show empathy. Tisk Tisk!