호텔 엘로이사(Hotel Eloisa)

Clean and tidy, very central position

Very slow check in - 10-15 minutes to get in a room at 8pm is not ideal.

El servicio fue muy bueno, las instalaciones son muy limpias, la ubicación del hotel es perfecta, en general puedo decir que fue una excelente opción.

Overall, our stay was very good. The location is excellent, right in the heart of La Zona Romántica. The only negative was the small size of the room and they were a bit stingy with towels. We had to use our bath towels at the pool. Also they have a sign in the rooms warning you to take inventory of kitchen items because if any are missing they will charge you. Price list included. But those are minor complaints in an otherwise very comfortable stay.

We stayed in a standard room. The staff was nice.There was no view at all, and we could not open the window. The AC unit in our first room was leaking water, so they moved us down the hall to another room. We had to ask for hand towels and extra toilet paper, but the staff was happy to provide. The swimming pools are tiny - only 3 ft deep - really just ornamental. The best thing by far is the location - right in the heart of Zona Romantica, close to the beach and all the great restaraunts and shops. The shower drain was very slow and hot water went out for a while during our stay. WiFi was unusable. I would only recommend this place to folks who just need a place to crash and don't really need to spend much time in their room. But there are few good options in the area at this price.

Love the fact this hotel is right smack in the middle of the Zona Romantica, the Malecon and downtown. The hotel is average at best and great for travelers who want to explore and be out and about. The cleaning staff is really nice and never had a problem. It is an old hotel, but it is kept fairly well. The air conditioning is great. Maybe too cold for a December visit. This is my second stay in at this property and I wouldn't mind staying there again. Mind you, this is not a resort with an endless pool or anything close to that. It is a hotel that is in the perfect location to restaurants, Pharmacies, beach, taxis and night life. A great place to stay for the budget conscience. I will be staying there again soon!!

Liked the friendly staff and quick response to complaints. The Eloisa is a friendly, smooth run problem free relaxing place to stay.

Paid for "upgrade" from standard room to standard suite. No suites available upon arrival even though it was "reserved and paid for in advance". Staff attitude was "oh well, nothing we can do", couldn't make eye contact. Blankets stunk of previous guests perfume. Upon check-in I was presented with an inventory list of fines for items should I choose to steal them. Only 2 towels, no wash cloth, no hand towel, no paper towel, no dish soap, coffee maker broken. I was offended from the beginning. Very disappointed. Standard room is literally a concrete box with somde misc. equipment. .

This hotel is very convenient along Los Muertos. Lots of restaurants and easy access to the beach. The wifi can be challenging but other than that its a great place to stay.