푸에르토모렐로스 Rock of Ages Cancun 근처 호텔

This hotel is comparable to small, boutique hotel in the US. Common pool downstairs is small with only 10 pool side lounge chairs that are always taken. It was not clean and my kids eventually refused to go in after few days. However rooftop has a nice, clean adult 18+ only pool that has more chairs and covered tables and chairs area by a bar that was usually pretty empty with a nice view (if you are not traveling with minors). It has one primary restaurant for all meals ( no air conditioner at 70% humidity - yikes) that does not rotate menus ( does have separate breakfast, lunch, dinner menus but same everyday), room service, and one specialty Italian restaurant for dinner open few days a week when we were there. There is no air conditioned common area. None. If you want to get away from the Sun for a bit in a cool spot, it’s your room. No cool place to relax with a drink or play a game with your family. There really is not much of inside common area to speak of anyways but this was super annoying. Property is on the beach. Property being so tiny helps with how close you are to the ocean. The best area of the hotel was the rooftop but since no minors are allowed (even teens), I do not recommend for families. With a small common pool, barely any activities, no cooled area to hang out as a family, there is not enough to keep a family occupied. The upstairs adult only area is clean and nice, but there are so many adult only resorts that are so much bigger with way more diverse culinary options and amenities, why stay at a tiny hotel? Even at a great restaurant, eating the same menu gets old. With a restaurant that’s average, things got old very fast. We tried everything on the menu eventually trying to diversify but there were just not enough options. The quality was good but taste was bland. I think it would be good for folks on low sodium vegetarian diet though. We visit Mexico quite often and wanted to try something different from mega resorts in Cancun area, but this is far too much on the hotel side. We still wanted some nice resort amenities. What they did have was decent quality, DoubleTree level if you know the brand, but that is not what we were shooting for. Positives were - Puerto Morelos is very small but cute town less than a mile away and they have handful of bikes you can use or I just walked there. One of the biggest reef is right in front of the hotel and you can get a boat out there for $40/person that picks you up right at the beach in front of the hotel so you can snorkel for an hour or two. Ala cart menu kept us from gorging too much although we still ate more than we should’ve. :) Staff was friendly. This is a good hotel option for a brief stop. We were looking for a week-long pampering and with so many positive reviews we thought it would be great. But it unfortunately was a miss for us. We tried to make the best of it but we won’t be back.

처음부터 장소는 멋지게 보이고 객실은 매우 넓고 매우 편안한 침대를 가지고있었습니다. 이것은 불행히도 긍정적 인 피드백이 끝난 곳입니다. 수건으로 시작하겠습니다. 샤워기에서 나온 후 나는 깨끗한 접힌 수건으로 보이는 것을 열었고 평균 크기의 전팔 크기의 큰 갈색 스키드 마크 또는 혈액 얼룩이 그 위에있는 것을 보았습니다. 리셉션에서 불평하고 새 수건을 요청했지만 아무도 사과하거나 조금 이상해 보였던 우리 방에서 오래된 수건을 가져가겠다고 제안하지 않았습니다. 둘째, 나는 도시로 택시를 타고 요금을 청구 당했고, 운전자의 현금을 지불하고 운전자가 호텔에 들어 와서 접수 원에게 위임을 넘겨주는 것을 발견 한 후, 나는 리프트에서 내 방으로 떠난다고 생각했다. 리프트에 들어간 후 즉시 접시와 포크를 요청하는 것을 잊어 버렸습니다. 멕시코에 머무는 동안 충분한 시간을 보냈던이 매우 인기있는 ”관광 택시 허슬”을 목격했습니다. 둘째, 호텔 음식은 15 년 전 보드 음식의 경제 클래스와 동일했습니다. 객실에는 가운이나 슬리퍼가 없으며 바닥은 나무로되어있어 가격 대비 편안함이 약간 부족합니다. 파리와 모기는 호텔 전체에 있었고 특히 호텔 전체의 어느 곳에서나 휴식을 취하려고 할 때 매우 성가신 일이었습니다. 장소의 청결은 평균 이하이며 이것이 우리를위한 최종 핵심 포인트입니다. 운 좋게 우리는 Kiwi.com 스위스 인터내셔널을 지불하지 않았기 때문에 2 박 동안 만 머물렀고 우리는 비행을 놓쳤습니다. 특히 편안한 탈출을 원하는 커플이라면 여기에 머 무르지 않는 것이 좋습니다. 2 박만을위한 목적을 맞았습니다! Cozumel에 머무르고 AirBnB를 고용하는 것이 좋습니다. 우리는 5 개월 동안 머물렀고 매분마다 가치가 있습니다. 우리는 여전히 멕시코를 좋아합니다.

Disappointing, in a nutshell. We'll never go back. *Disclaimer: I am a food professional and I expect food to be served properly* Several restaurants, but they're open/closed at different times so the variety you're being sold on isn't always available and it's confusing at first to know where you can find a meal aside from the buffet and cafe. We had a very difficult time getting reservations at any of the dinner places they have on site. Platinum level guests didn't seem to struggle as much with reservations. We ate at Kobo once, it was good, but they reused the chopstick holders without washing them between guests at dinner sittings. (Eew). The cafe had really good lattes and offered multiple types of milk as well as cold sandwiches all day. I got really bad food poisoning on night 3 having never left the property. No one at the front desk offered help to my husband when he came down asking for it. We found out later from a friend back home that there is a medical clinic on-site. Dr. Ana had to come to our room and provide IV fluids and antibiotics. She was awesome. Our Insurance was needed for payment. The hotel never checked on us to see if we were ok or if I was any better. I was sick for the remaining 4 days, we missed our pre-paid excursions. Our room was skipped for housekeeping twice and our mini fridge was only refilled twice the entire week. Otherwise, housekeeping did a good job when they were there. The pools and spas were beautiful, but filthy. There was a scuz ring around the edge of the big pool and when someone pointed out to staff one day that something in the water *may* have been vomit, noone came back to clean it. The spa in the adult pool was disgusting. The food was well below average. It was the same food every day, just served slightly differently. LOTS of carbs. Nothing was seasoned properly or it was drowning in sauces. The pizza was undercooked and the dough still raw below the sauce. Fresh fruit every day was good. Breakfast at the ”French” restaurant (not really French at all, even at dinner) was decent but the line for fresh eggs or omelettes was really long. Room service was the *worst* I've ever had. The American burger wasn't 100% beef... Not really sure what it was. The chicken ciabatta had the tiniest flat chicken cutlet I've seen served to an adult or child. The Bolognese had zero seasoning and the pasta was undercooked. Puerto Morelos is a tiny town, but offered a little shopping. The people there were lovely. Unfortunately, it's $100 round trip for a taxi to either of the larger shopping cities, Playa del Carmen or Cancun. So the location isn't very good if that's what you're after. There weren't enough umbrella covered lounge chairs at the pools so sunburn becomes an even larger issue. Try the Ha, we were more successful with quiet and shade at their pool. Beware the mosquitos at night! They come out in swarms! Overall, a terrible experience and not worth what w

전반적으로 우리는 여기에 머무는 것을 즐겼습니다. 우리는 2021 년 10 월 친구의 결혼식을 위해 왔으며이 리뷰에 대한 결혼식 특정 품목을 유지할 것입니다. 복합체에는 많은 활동이 있지만 우리는 친구를 만나고 수영장 옆에 매달려 먹고 마시기 위해 왔습니다. 전반적으로 이것은 기준에 부합합니다. 이 기간 동안, 그것은 여전히 매우 습했지만 수영장에 있기에 완벽했습니다 (꼭 결혼식 의상이 아닙니다!) 룸 서비스는 편리하지만 항상 빠르지는 않습니다. 특히 늦은 밤. 나는 우리를 위해 2 시간 + 1 저녁이라고 생각합니다. 내 의견으로는 룸 서비스 음식은 일부 레스토랑보다 좋았습니다. 결혼전 파티 말고 바닷가에 가지도 않았고 체크인시 COVID 테스트를 거쳐갑니다.