Av. de las Playas, 53, 35510 푸에르토 델 카르멘, 카나리아 제도, 스페인호텔정보 보기
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트립닷컴 가격 보장제
1박
Barcarola Club 리뷰
4.4/5
아주 좋음
리뷰 40개
평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치4.4
시설4.4
서비스4.4
청결도4.4
검색 조건:
정렬 기준:
모든 리뷰(40)
높은 평점 리뷰(39)
사진/동영상 리뷰(5)
평점 낮은 리뷰(1)
cmattLancs
투숙일: 2024년 10월
커플
5.0/5
강력 추천
작성일: 2024년11월12일
This is the 3rd time we have stayed at The Barcarola apartments. We stayed in room B1. Premium updated room. Overlooked the main road. Good spot for people watching A little noisy but only from the chatter of people enjoying themselves in the bar across the road. Very comfortable bed and pillows. Lovely walk in shower and complimentary amenities. Modern apt. Hob, kettle and toaster, fridge. Staff are friendly and helpful. Grounds are beautiful and maintained well. Will be staying again!!
번역
숙소 답변: Thank you for your good reviews, We are delighted that you enjoyed your stay and we look forward to seeing you again.
Josi M
투숙일: 2024년 8월
커플
5.0/5
강력 추천
작성일: 2024년9월14일
This was our 6th time staying a this beautiful complex. Little issue at the start, but for me it how a hotel deals with it, as mistakes can happen, team as always sorted quickly. We love this hotel and all the staff, especially my girls at breakfast, always greeted with big smiles, plus bacon cooked how hubby and I like it❤️ I promise you will not be disappointed, book it xx Tony & Josi
번역
숙소 답변: Dear Tony & Josi, We appreciate your wonderful words. The entire Barcarola team would like to thank you for your visit and your understanding with our work when there has been an error on our part. We hope to see you again soon and we would love for you to celebrate your birthday with us again. Kind regards,
juliefair123
투숙일: 2024년 7월
가족
4.0/5
아주 좋음
작성일: 2024년8월11일
Just had 11 nights at the Barcarola Suites - arrived late after a 2hr delayed flight. Dropped off down the road with no idea where we were going. Arrived at the gated complex to be buzzed in by the security guard. We had 3 apartments booked and had asked for them to be as close as possible to one another, this was granted. Rooms were lovely and clean - maids came in everyday and did a great job. Towels and bedding changed when you asked. Breakfast was brilliant, everything you wanted, staff in the dining hall kept everything running smoothly. No queuing for anything, toaster was great, coffee machine too. Sun beds available everyday with no sun bed wars. Pool area was lovely and clean, and the gardens well maintained. I liked the fact it was very secure, the gate was shut at 11pm (I think), then you had to use your card to get in, the security man was always there watching and gave us a wave every night. If I had to give a negative it would be that the bed wasn’t very comfortable, and only 1 very flat pillow. Overall a very pleasant and chilled place
번역
숙소 답변: Dear Julie, It is lovely to hear that you enjoyed your stay in Barcarola. How pleased to read that you were entirely satisfied with the service of our staff. Your words make us we will continue on the same way. We hope to take the opportunity to see you in a near future.
리뷰어
투숙일: 2024년 11월
기타
5.0/5
강력 추천
작성일: 2024년12월11일
This was our 6th visit to Barcarola Club and we absolutely love it. The location is perfect, the grounds are beautifully maintained, the breakfast is fab. Nothing is too much trouble for any of the staff, they are very helpful and the cleaning staff are cheerful and delightful. We’ll be back again soon, we wouldn’t go anywhere else.
번역
Cait M
투숙일: 2024년 11월
커플
5.0/5
강력 추천
작성일: 2024년11월30일
Fabulous holiday with 5 star treatment from all the staff. Everything was supplied, including shower wash and shampoo in a beautiful bathroom. Very comfy beds. Will definitely return. Perhaps the sunbeds could be improved....only minor gripe!
번역
숙소 답변: Thank you for your fabulous reviews, We are very happy that you enjoyed your stay and that you want to come back, we hope to see you again soon
Laurence and Su... B
투숙일: 2024년 8월
커플
5.0/5
강력 추천
작성일: 2024년9월21일
Fabulous place. All staff are very friendly and helpful. We found everywhere to be spotless and very well maintained. The apartment we stayed in was lovely, serviced daily, very spacious, comfortable beds and beautiful bathroom with the best shower ever! The breakfast was excellent with a plethora of choice and served at reasonable times suitable for early or later risers. Seating for breakfast either inside or outside on the patio area. The very well behaved resident egret was on ‘duty’ at breakfast time and at the pool bar where snack lunches were available. He didn’t bother you at all but happy to be thrown a morsel! Pool and sun bed area was kept well, decorated with palm trees and plants and they did not allow early reserving of sun beds - not that you needed too as plenty of sun beds, cabanas around. Complex situated right at the heart of things yet lovely and quiet on site. The only criticism I would have is there is not a huge amount of clothing storage - a wardrobe with single shelf and drawer. There was a coat stand and a few wall pegs dotted around, but would maybe benefit from a chest of drawers in the bedroom (the appt we stayed in had plenty of space for this.) or maybe we just take too much luggage! :) A great stay and would definitely recommend to my friends and family and we look forward to staying again.
번역
숙소 답변: Dear Laurenceandsueb, thank you for your nice review about our complex and for the nice description you made about us. Our staff works hard on providing the best service possible to all our guests. We hope to see you again soon.
sparkysaurusrex
투숙일: 2024년 8월
커플
4.0/5
아주 좋음
작성일: 2024년9월7일
Arrived later in the evening and greeted in the evening with a lovely friendly face. Food at the pool bar is nice, again friendly staff and reasonable prices. Breakfast had a lot of options for all tastes. Nespresso coffee machine with pods, fresh fruit, yoghurt, pastries, cereal and freshly cooked hot options. Beautiful complex, relaxing oasis pool area with plenty of sun beds. Knocking off a star as the apartment was quite basic and the bed was quite uncomfortable however we were shown a premium apartment on request for next time which you should definitely book. Location won't be beaten, perfectly placed on the front of the ***** with everything close by
번역
숙소 답변: Dear guest, It is lovely to hear that you enjoyed your stay in Barcarola. How pleased to read that you were entirely satisfied with the service of our staff. Your words make us we will continue on the same way. We hope to take the opportunity to see you in a near future.
Dave M
투숙일: 2024년 8월
커플
5.0/5
강력 추천
작성일: 2024년9월3일
We have stayed here 7 times , at the last count. We have just returned home last Monday from our latest visit. This is the nicest and most relaxing place we have ever stayed. It is spotlessly clean, the rooms are so comfortable and the staff are so friendly. The restaurant for breakfast is fantastic and the variety is extensive. The pool is tranquility itself with plenty of sun loungers and the grounds are kept in pristine condition. You may find other less expensive places to stay but you will NOT find a nicer or more relaxing Holiday Hotel with AnticaTrattoria Di Verona right next door.
번역
숙소 답변: Thank you very much for your kind words about our hotel. We are very pleased that our guests enjoy their stay with us and we do everything we can to ensure that this is the case. We hope to see you again soon!
Fay S
투숙일: 2024년 7월
커플
5.0/5
강력 추천
작성일: 2024년8월14일
We stayed at the Barcarola Club for 10 day. There were buidling works going on in the appartments behind ours, but this did not cause any problems with our stay. The appartment was dated and in need of a face lift, hence the building works. The appartment was cleaned every day, with fresh towels and bed linen if required. The complex is well maintained with a beautiful pool area. Very helpful staff especially Lou would worked at the pool bar. Great location. Would definately visit again. Highly recommended. PS Lovely choice of breakfast.
번역
숙소 답변: Dear guest, It is lovely to hear that you enjoyed your stay in Barcarola. How pleased to read that you were entirely satisfied with the service of our staff. Your words make us we will continue on the same way. We hope to take the opportunity to see you in a near future.
Lottie L
투숙일: 2024년 6월
가족
2.0/5
작성일: 2024년7월28일
If you are looking for a quiet stay forget it. Building renovation going on whilst we are here. Drilling from 8 till 5 every day apart Sunday and dust all over our apartment. Came to sit outside away from it at the pool area this morning and told off for being there before the pool opened at 9am. Explained that I couldn’t sit at my balcony as I would be covered in cement dust. It what you pay over 2000 pounds for a week for. I really believe that places should be made to advertise this is happening as we were looking for a relaxing holiday not a building site!
번역
숙소 답변: Dear Lottiel, Thank you again for your comment, previously received via another social network. As we told you, we are carrying out improvement work on the apartments and we deeply regret that your holidays have been affected. You tell us by social media networks that you are currently at the hotel but we do not understand the reason why you do not come to reception to be able to help you find a solution. Our main job is that people can enjoy completly their holidays and we really enjoy our job. If you find something wrong during your holidays, here or anywhere, please don´t hesitate to contact someone at the hotel. Anyone will really happy to help you and the most important thing is that you enjoy your vacation !!!! Hope to take the opportunity to see you again and can enjoy your time Kind regards." Manageress
리뷰어
투숙일: 2024년 6월
커플
5.0/5
강력 추천
작성일: 2024년7월12일
This was our fourth visit to Barcarola and as ever, we were very happy overall. To start with, when we booked we had emailed to ask for the same apartment as we had last year, and while we were told it could not be guaranteed, we found on arrival that we had been allocated the apartment we requested! A great start. We always book bed and breakfast and the breakfast buffet always has something for everyone. The apartments are quite basic but clean and functional. The maids are very good and obviously take care and pride in making guests feel comfortable. The reception staff are always very polite and helpful. The grounds are beautifully kept by a small team of friendly maintenance men, and there are plenty of sunbeds and lots of space in the sun and under shade. Mara, who runs the activities was very enthusiastic and managed to get the Germans, Dutch, Irish and us Brits all together on various activities. Everything you would need is in easy walking distance along the *****, and there are plenty of other things to do and see around the island. We loved it and will be booking to go back at the same time next year very soon.
번역
Carol49278
투숙일: 2024년 6월
기타
5.0/5
강력 추천
작성일: 2024년7월10일
Second time staying at Barcarola and I can’t fault it. Beautiful apartments and the entire complex is gorgeous and the extremely well maintained. Staff are lovely and really helpful. Breakfast has a great selection and again staff are so nice. Predominantly couple with only a couple of families but this was ideal for me as my son has autism and can get overwhelmed if it’s too noisy etc. Will definitely be returning in the future.
번역
숙소 답변: Dear Carol49278, We are very glad to hear that you and your family enjoyed your holidayin our complex. Thank you for your honest words that describe how our complex is. Hope to take the oportunity to see you again in our complex
fisherman09
투숙일: 2024년 6월
기타
5.0/5
강력 추천
작성일: 2024년7월10일
lovely apartments very clean with daily cleaning. quiet resort great for relaxing with a nice pool. Great breakfasts and resort is close to beaches and many bar and eating places
번역
숙소 답변: Dear fisherman09, Thank youfor your nice review about our complex and for the nice description you made about!,
Julie H
투숙일: 2024년 5월
커플
5.0/5
강력 추천
작성일: 2024년6월28일
This is a fabulous place. How can apartments right on the main ***** be so peaceful? It’s perfect for those who want a quiet, chilled out holiday. Rooms are great, kitchen is well kitted out and has a large fridge with smaller freezer. Wi-Fi is intermittent in the bedroom, but great everywhere else. Plenty of sun beds for everyone but limited umbrellas, and because they’re fixed into the ground they’re pretty much ineffective in the afternoon due to sun position, but there are other shaded areas from trees. Music around the pool isn’t great but isn’t too loud so can be ignored. Staff are all amazing, reception, chef, cleaners, gardeners, all just so friendly. Nothing is too much for them. Breakfast is fabulous with lots of choice. The chef cooks bacon & fried eggs in front of you, and omelettes to order. As the road is a single lane one-way carriageway, pickup/drop off is at the bus stop around 200m away. My only criticism would be that for a 4 star, I would expect at least a complimentary bottle of water, especially for those arriving on night flights. Shops shut at 10pm so those arriving later are literally left without food & drink until morning. We loved this place, and there were lots of returning guests demonstrating how much others loved it too.
번역
숙소 답변: Dear Julie, Thank you for taking time to make this review on Tripadvisor. Our complex is central located but also very quite and peaceful. We take note of your comments in order to improve our services. Kind regards,
Lennox S
투숙일: 2024년 4월
기타
4.0/5
아주 좋음
작성일: 2024년5월21일
Very good location just off main road and close to bus stops. Also a little away from the main hub which suited us. Safe walking in bith directions. Reception, house, maintenance, gardening Staff excellent. Less enthusiastic about bar so visited only once. Apartment cleaned daily, also towelling daily as required. Kitchen did not provide dish washing liquid. Only one coffee sachet per person. On entry, apartment did not give off a homely feel. Random furniture and not the most comfortable. Settee fabric in need of refrshing. Very comfortable bed. Lack of atmosphere about the resort.
번역
숙소 답변: Dear Lennox S, Thank you for your words, your opinion helps us to improve our services. Kind regards