호텔 리우 파라이소 란사로테 리조트 -

We booked the Riu for a one night extension and found the hotel, staff and facilities of an excellent standard! Will certainly look to book for a full vacation this summer ☺️

Todo muy bien

We have been to several All inclusive hotels before but RIU Paraiso was one of the best. There isn't much to complain really. We had booked a regular family room with a separate bedroom but eventually got upgraded to a 2-bedroom family room which was really spacious and quiet. Housekeeping worked really well and everything was spotlessly clean. The service was excellent everywhere. The hotel area is huge, so it was a long way for us to walk to the restaurants through the well-kept gardens but it was actually nice. We love cats and there really were LOTS of them at the hotel! The wifi was great and there were lots of free parking places. The location next to the huge beach was beautiful but a bit remote, so for us it was easiest to rent a car to tour around the island. We have always used the local car rental company Cabrera Medina which is great value for money. The variety, quality and taste of food and drink at the hotel was quite good. It was nice to have 3 restaurant options for dinner. We tried the Canarian and Asian theme restaurants (which were easy to book via RIU app), both were OK and more peaceful than the huge main restaurant. The orange juice at breakfast was quite basic but there were plenty of other freshly pressed juices available. And it would have been nice to have ice cream available at the pool bar during the day. The coctails at the bars were not particularly special, we have had tastier ones in other AI hotels. At the poolside the sunbeds were very close to each other (but at least there were plenty of them), no side tables for drinks, etc. But these are just minor things. All in all I would definitely recommend this hotel.

My travel agent wife has booked many people to this hotel over the years so we decided to check it out ourselves. First impressions were very disappointing. As many people have stated this is 2 separate hotels now connected by a walkway. First was the massive walk from reception to the “quiet “ part of the hotel. As we opened the door to our room we were greeted with a very disappointing location and view. We asked to be moved but were told there was no other rooms available. All week it was a long walk to the main part of the hotel where all activities, kids club, main restaurants and bars were located. Bit of a pain. The rest of the holiday was very good, rooms and grounds were immaculate. The hotel is in an excellent location for the beech. Food and drink was good. Bit of a free for all at meals times but that’s what I’d expect an all inclusive. The things that I will remember most fondly from the hotel were the excellent staff and especially the kids club. Our little lad had the time of his life.

Honest review of the Rui Parasio The good: The hotel is well positioned right opposite the each. The food, whilst repetitive, is tasty, hot and plentiful. There is always something to eat, even for the most fussy eater. The a la carte restaurants were nice, but still buffet style. The space is well kept and the staff work really hard. The entertainment is good, you can choose whether you want to watch the show, or listen to the singer. The bed was very comfy. The not so good: Despite choosing the hotel for a special anniversary, I emailed the hotel to ask for a nice room, we were put at the side of the hotel opposite the tennis court. When we got to the room, it hadn’t been cleaned properly, I found filthy towels in the drawers left over from the previous occupants. There is a large flat screen telly, but with no remote control. The rooms are basic but have what you need. The bathroom was fine, however our shower used to leak under the door and pool water. We also had an issue with the shower where it would scald you and then freeze you within seconds. We had someone look at it but they couldn’t fix it and with only 3 days left of our holiday we decided to deal with it rather than have the pain of changing rooms. My hairdryer tripped the fuse box when I was using it, so bear in mind if you’re bringing your own and you have a lot of hair to dry like me. This is a basic all inclusive. The drinks are cheap and not very nice (for me). I resorted to drinking the cava and then buying my own wine at the shop and taking it to dinner with me. The gym is very basic. There are a few running machines, a cross trainer and a handful of weights. However there are no open spaces to use the weights/do floor work. It’s tiny. We ended up joining a local gym, a 30 min walk away so that we could get our work outs in. Thank you Star Gym. All in all it was a nice stay at the hotel, but we wouldn’t return.

I have tried to contact this hotel via email and phone without success ,prior to booking I needed extra information but despite numerous attempts to contact the hotel they have NOT replied so am now looking at other hotels the Island poor customer service from RIU