This hotel exceeded our expectations by far. The buildings don’t look very pretty from the outside, but don’t let that fool you. The rooms have a nice decoration and are very comfortable and spacious. They have a small kitchen, a bathroom with a large shower, two sinks and a bidet, and even a hair blower. There was a little bit of mildew in some corners of the bathroom, but this is very frequent in hotels. Every day we would come back to a clean room with our beds nicely made. The beds are comfortable enough and there is plenty of closet space too. In addition, all the rooms have a balcony with beautiful views, which are equipped with a table, 2 chairs and even a hanger to dry out wet clothes. We felt like we were at home from day 1. The hotel premises are wonderful as well. There are two restaurants, one bar, three pools, paddle courts, and a minigolf, all in the middle of a gorgeous garden full of different trees, plants and flowers, and views to the mountains and the ocean. I’ve been to botanical gardens that aren’t half as pretty as this hotel’s park. The breakfast buffet is out of this world as well. There is so much variety, like eggs, charcuterie, fruits and vegetables, pancakes, cookies and other baked goodies, all sorts of different types of bread, drinks, etc. Furthermore, the staff is super friendly, always smiling and willing to help out with recommendations or answering any questions. We felt compelled to leave about €20 worth of tips to the personnel, and we don’t usually tip hotel staff. They also treat you to a welcome glass of sparkling wine (or non-alcoholic cocktail if you prefer), and they even left us a full bottle in our room as a gift one day, because it was my birthday. We’ve read bad comments about the fact that one of the bars has loud music until late at night. We were actually in the bedroom with the wall adjacent to the bar and we can say that we do not share this complaint. The bar is only open from 6 PM to 11 PM. The animation starts at 9 PM and ends at 11 PM sharp. There were a couple of nights where we were tired and went to bed before the animation finished and we were able to sleep through the noise. It really isn’t all that loud in the bedroom, and the music finishes at a very reasonable time considering people in the hotel are on vacation. We also read bad comments about the fact that you have to pay to use the hotel parking lot. We do not share this complaint either. Parking in Puerto De la Cruz is very difficult and the hotel only charges €5 a day for the parking, which leaves you right at the entrance of the building. Even municipal parkings aren’t that cheap. The hotel’s location is also great. About 30 minutes away from the Tenerife-Norte airport, and about an hour away from the Teide and many other points of interest such as Adeje, Anaga park, the capital, etc. Puerto De la Cruz in and of itself is also an interesting city with beautiful beaches and nice restaurants. It does have a lot of traffic and it’
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