Me again - 3rd visit to san antonio hotel, 10 days x 2 and now 21 days. There are mixed reviews which I don't understand. I suggest guest look at the price, I've booked through TUI UK, which gives excellent value. I think folk should do their homework, If you want extras be prepared to pay extra for it. I believe some of the issues are the confusing options in rooms and optional upgrades - TUI UK note - and clearer information from hotel. Gardens and pool - fabulous! I've stayed at many hotel and these are certainly amongst the best. An oasis, gardens are immaculate, pool spacious ( but unheated), the time I was there it never appears busy. The bird song and gurgle of pool resembling a stream are beautiful. Location - do your home work. Yes it's 20 minutes down hill and maybe 30 back up but it's worth it, I'm 68 and choose to walk no problem. The hotel run a free curtesy bus until 6pm ish. Room - confusing upgrades, make sure you at least get one with a balcony. There are several options which are unclear via TUI UK. Air con was free when I visited which was unexpected, safe had a charge 5€/ week which appears to be the standard for hotels - I think should be free. Cleaned superbly. Food - buffet breakfast and evening meal, I did count one evening 60+ options from soups to deserts. In my opinion there was something to meet everybody's requirements - but again look at the price, if you want fancy meals pay for it at a 5 star hotel or eat out. Staff - all seemed very pleasant to me. I had an issue with room allocation via TUI UK which was dealt with and resulted in a satisfactory outcome for all. Again look at the price your paying and treat staff with respect. Clientele - yes most were mature, I'm 68. Most were German or French, I'm still not sure why TUI UK advertise this hotel in UK. Location / trips - do your homework. Yes , hotel is outside town but gardens and pool more than make up for this. Went on a couple of TUI walking volcano trips very well organised. Went on whale watching trip which was enjoyable but from South of the island but a 1.5 hour coach trip each way. Events - do your homework, the location is only as boring as your imagination. Plenty of good walks from the hotel. Also, look at bus trips, get yourself a bus card place, many places of interest are easily within bus travel distance. SUMMARY - a hotel with stunning oasis of gardens and pool, truly outstanding. Bit of a hike to the sea, but free hotel bus. Wide choice of food. Staff helpful. Hotel guests mature - as I am. Rooms, confusing options, get one with a balcony. Overall excellent value for the price. Ps...hope to be back next year.
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