Brilliant hotel for families with small children, we are just on our last day of our holiday, we had 2x1 bed apartments… very modern, refurbished to a high standard… bit cramped with 4 people though, but we got used to it… the food was some of the best we have ever had for a Buffett style, something different every night, all cooked really well and every accompaniment you could wish for, all staff are amazing, all very friendly. The maitre de in the restaurant always tried to find us a table to accommodate our large family and Moses was so friendly and full of fun… special mention to the bar staff around the pool, always made the children smile… Porto Colom is lovely and quiet, not a lot here if you are looking for anything exciting, beautiful beach just 20 mins away…. Never been to a resort where you had no issue finding sun beds at 11am for all 7 of us…. If I had a ****** it would just be that there are a couple of important rules that are signposted, but never enforced by the staff… one is no reserving of sun beds, pool does not open till 10am, and there are just 2 very large beds with canopies, and we observed these being saved by the same young people at 8am most days and they did not appear until 12ish, and the staff did not remove their towels, felt this was unfair on the families with small children who would have had much better use… and for me a dangerous rule ignored , no children under 16 allowed in gym… every day we witnessed very young children in the gym on the equipment, some couldn’t even reach the controls and they would attempt to use or just hang off it, twice with no adults present… I am aware that the parents should be responsible, but this is visible to the staff and the lifeguard, and it is ignored…. Only a matter of time before a child injures themselves whilst the equipment is being abused… Overall a lovely hotel and staff, food is brilliant, pool area is lovely… would we return?…. At this moment no, but only because the world is a big place and we like to try new places and counties …. would we recommend this hotel to anyone ……would not hesitate …110% yes.
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