키토 폴로 클럽 S A(La Palma Polo Hotel - Airport Area)

This place is next level! We booked it as we had 1 night in Quito before flying back to the UK and it was superb. The staff could not have been more helpful & the facilities were top notch. Our room was immaculate & we had a balcony on the lake where we saw so much wildlife including some quite rare birds. We were able to check out late & use the facilities until we needed to head to the airport and we had a wonderful relaxed afternoon by the outdoor pool. The food and drinks were delicious. A glorious setting and the perfect relaxing end to an amazing holiday.

Las Palmas is mostly a polo club. They host massive events. I wished they had let us know that they were hosting a massive party the day of or arrival, we spent an hour sitting in traffic trying to access the property. The property is located in a rural area, that can only be accessed through a narrow street. When they host these events there is massive congestion. It took us longer to get to the hotel than to fly from Cuenca to Quito. Terrible experience. The music was loud and we could hear it in our room. The rooms are spacious but don’t have blackouts curtains. The front desk was very apologetic but it was clear they didn’t think through how hosting a massive event would impact their regular customers.

Very spacious accommodation with mini kitchen, excellent place for just relaxing in a quiet spacious setting. Feels more like a country club than a hotel. Staff were incredible, very helpful in whatever was requested.

There was a problem with our reservation, however they were able to solve it, that’s why the rating was not excellent. The place is really beautiful, quiet and cozy.

My reservation was cancelled by the hotel at the last minute and I was sent to different hotel

The Hotel looked very nice and clean , the staff very hospitable however the disappointment came when we had a meal in the restaurant , the food was very good and the staff excellent but in the restaurant was 2 dogs walking around , one scratching , possibly with fleas and the other coming to the table for food . I found this very unhygienic and unacceptable , the staff were well aware of the dogs as they walked around them , the dogs were not blind guide dogs. The second disappointment was the room , although well appointed it was in need of some maintenance ie the tpas in the bathroom sing were both loose and difficult to turn, it is a shame that these 2 problems distracted from what could been a very nice stay

Everything was amazing. Staff extra friendly and incredibly helpful. Its a treck to get your bags to the room, but the folks met us to take our bags for us. The rooms were immaculate and incredibly comfortable and the views were AMAZING! Will definitely stay again! Thank you all so much!

Watching and speaking with owners and trainers of dressage horses was an unexpected bonus !

Every room and suite at La Palma was absolutely stunning. It was true luxury. The restaurant on-site was fantastic. We also really appreciated that they offered shuttles to and from the airport. No complaints, next time we are in Quito we will definitely stay here again.